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Fantastic service
Fantastic service. Always prompt and thorough. Thanks for helping take care of our puppy!
Insurer: Trupanion
By: Fred
Heroes during a scary time
Our beloved 14 year old Isabella suddenly started experiencing intense pain and within a week it progressed to screaming pain nonstop where we had to get a slew of scans and tests done at an emergency vet. The quote was a very scary amount of money, and while we could never put a price tag on our Isabella and her health and we would go broke trying to pay her bills, we had tremendous anxiety about how we were going to be able to afford everything she needed in order to get better. Embrace was wonderful. Not only did they pre-authorize everything over the phone as soon as I sent the quote over, but they covered the full amount of the quote ,contingent on what services will actually be used In treating her. To say this was a godsend is an understatement . My husband and I were both unemployed for a long time due to covid, and even during “good times”, paying these bills out of pocket would have crushed us. Embrace and their staff and representatives handled all of this with a level of compassion and empathy and patience that I can only attribute to the fact that they are all pet owners themselves and have probably experienced similar stress and fear and anxiety over their furry family members.
Insurer: Embrace
By: Christy
out of a 600$ bill i got Reimbursed…
out of a 600$ bill i got Reimbursed 19$, stood on hold for 2 hours for someone to answer the phone and hang up on me. As well as they take almost 2 and a half months to reimburse you and don’t even care enough to look over the claim and make sure it was right.
Insurer: Pets Best
By: Alison Hussain
Was simple to use
Was simple to use - sent in photo of receipt and claim went through quickly
Insurer: Pets Best
By: Sean Whittaker
Easy to use, hard to find the value in
We originally got Geico Embrace at the recommendation of a friend but have had a horrible experience. This is largely my fault, because I failed to understand that all claims go IN FULL towards the deductible rather than being reimbursed 80% with the 20% going to the deducible. Having Embrace has not saved me any money. Instead, so far it seems that I am paying full price at the vet and full price with Embrace! This is truly only good for catastrophic events, and in my mind we are better off saving up our own money for emergencies rather than relying on the incredibly slow approval process at Embrace. We filed our first claim in August and are still waiting for approval in mid-October.
Insurer: Embrace
By: Rachel
We Have Two Moss Creek Goldendoodle…
We Have Two Moss Creek Goldendoodle Puppies That are 11 weeks old Today. We Value The Insurance From Spot Pet Insurance. The information they provide is helpful in raising our puppies.
Insurer: Spot
By: George Christos
I have been more than pleased with…
I have been more than pleased with Trupanion with their response time and ease of submitting claims.
Insurer: Trupanion
By: Sally
When we most needed them they were there for me and my family .
I have tried other pet insurance and the response time was great. The review of benefits and the reimbursement . Not to mention the great customer service I had never had before. Not even from my own personal insurance Co.
Insurer: Embrace
By: Leticia
Healthy Paws Is The Best!
We've had Scottish Terriers for 40 years. We've had so many health issues and never purchased insurance. A friend told me about Healthy Paws and we decided we'd purchase it and hopefully by paying for it, our babies would never get sick. We've made it4 years with no illnesses but one of our girls had an ACL injury requiring surgery. Over $5000 later, Healthy Paws paid at 80% and it helped ease the financial burden. The four years of pet insurance premiums paid for this one surgery. We are believers and will never go without pet insurance again. Healthy Paws process of submitting claims is simple and their follow through is quick. They're excellent and I highly recommend them.
Insurer: Healthy Paws
By: Tracey
Thank you for taking care of my doggy’s…
Thank you for taking care of my doggy’s legs when they need surgery. It was a huge weight off my shoulders to focus solely on him and not the money I was going to have to come up with to fix him.
Insurer: Trupanion Canada
By: Jade