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Sarah was great and helped me and was very considerate
Sarah was great and helped me and was very considerate
Insurer: Trupanion
By: Stephanie
Service is superb.
Service is superb. Saved us thousands of dollars.
Insurer: Trupanion
By: Paul
They have been amazing with dealing with getting the information I need for my pup during a huge and stressful time.
They have been amazing with dealing with getting the information I need for my pup during a huge and stressful time. The only reason I didn’t choose 10 was because there was a bit of a SNAFU and I had to get the vet clinic involved to get my pup her preapproval for a new procedure for a condition that she was already approved for. The stress of this when dealing with a Neurological condition wasn’t helpful, especially when I called a day before the procedure and was told everything was ok and only realized that was not ok when I didn’t receive the approval call/email the day of the procedure.
Insurer: Trupanion
By:
They have been so helpful.
They have been so helpful. Our pets need the best. Its nice to feel we have the best ins. To keep our pets healthy. Thanks so much for caring Darleen allen
Insurer: Trupanion
By: Darleen
Trupainion Customer Service has been terrific.
Trupainion Customer Service has been terrific. Helpful when needed. Always courteous.
Insurer: Trupanion
By: Barrett
Trupanion associates are always helpful and efficient.
Trupanion associates are always helpful and efficient.
Insurer: Trupanion
By: Barbara
Trupanion came through for my pup again!
Earlier this year, I had to take Hailee in the the ER on a weekend. With that two day stay I met my deductible for that condition and they paid 90% of the rest (excluding initial exam). Fast forward eight months and the same condition occurs! I take her in and she stays two days. Came home on a Friday afternoon. I submitted the claim information late Sunday. Received the email on Monday that they had the claim and was reviewing. On Wednesday, was notified that they were covering the entire bill (excluding exam) at 90%. Money was in my checking account on Thursday night. It does not get any better than that. Twice they have done what they said they would do and have done it quickly. And I almost forgot - between the two events I moved to a different state. My monthly premium actually lowered! Based on the first event they could have decided to leave the rate alone, or raise it. But they did not. Honest, ethical. So glad I chose them.
Insurer: Trupanion
By: Donna
Trupanion does a great job processing claims my issue is that the claim is not itemized and I don’t know what is allowed and what isn’t.
Trupanion does a great job processing claims, my issue is that the claim is not itemized and I don’t know what is allowed and what isn’t. I’ve been meaning to follow up, but just haven’t had time.
Insurer: Trupanion
By: Armando