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How can you possibly be top rated
How can you possibly be top rated? You will take my money and only cover future situations! But if my dog has ongoing conditions you won’t give me any coverage for It! Doesn’t make one bit of sense to me!
Insurer: Healthy Paws
By: James McLendon
Doesn't cover examination fees related to illness/injury
Watch out! Trupanion does not cover examination fees related to illness/injury. It's not just excluded for wellness/preventative care visits. Those fees can add up if you have to take your pet in to be seen more than once for the same health problem.
Insurer: Trupanion
By: Corrie
So disappointing
After paying into a plan for years, our cat needed a tooth removed - our first claim. We tried getting a hold of someone for weeks to make sure the procedure would be covered and no one got back to us and we couldn't wait any longer because our cat was in pain so we proceeded. We tried to submit the claim AND THEY DON'T COVER DENTAL!?!?!?!? I'm blown away. This was not clearly communicated to us when we purchased coverage and would have never purchased coverage if we knew this. So shady. What kind of health insurance doesn't cover dental? 0/10, do not recommend. Will be canceling our policy. So disappointing.
Insurer: Pets Plus Us
By: Olivia
I don't know what I would have done…
I don't know what I would have done without them. I signed up for healthy paws a few days after I picked up my perfect little pup, he's now 5 years old. This year has been a doozy!! He tore his ACL on the left side in June, the surgery was 5k, he then needed physical therapy, and right when we were clear to get back to normal activity he tore the other side, only 3 months later! This side was 6k because they also found a mass they needed to remove. Over 12k in vet bills in 3 months, and more to come with therapy. Healthy paws saved his quality of life! We simply submit the bills via thier app and within a few days have our 90% refund. They even emailed personally to check in on him after the fact. We do not know what we would do without Healthy Paws, I recommend them to all my friend and anyone I meet with a new puppy.
Insurer: Healthy Paws
By: Katelyn C
What would we do without them?!?!
I don't know what I would have done without them. I signed up for healthy paws a few days after I picked up my perfect little pup, he's now 5 years old. This year has been a doozy!! He tore his ACL on the left side in June, the surgery was 5k, he then needed physical therapy, and right when we were clear to get back to normal activity he tore the other side, only 3 months later! This side was 6k because they also found a mass they needed to remove. Over 12k in vet bills in 3 months, and more to come with therapy. Healthy paws saved his quality of life! We simply submit the bills via thier app and within a few days have our 90% refund. They even emailed personally to check in on him after the fact. We do not know what we would do without Healthy Paws, I recommend them to all my friend and anyone I meet with a new puppy.
Insurer: Healthy Paws
By: Katelyn
Best customer care
Everyone we've interacted with at Healthy Paws was so nice and caring, and even followed up to check on our cat after he got out of the hospital. The site is easy to navigate and everything is intuitive, so it was quick and easy to file our claim. They were quick to respond with any questions from us and communicated everything clearly.
Insurer: Healthy Paws
By: Jas
Great customer service and quick reimbursement from Healthy Paws!
As a pet owner that paid for Healthy Paws Pet Insurance for over 3 years, I had my first chance to use it when two of my healthy 3 year old cats landed in the emergency room with a severe upper respiratory virus, at the same time. Five days in the hospital and many thousands of dollars later, I sent in the medical documents and bills to Healthy Paws wondering what kind of response I would receive. Not only were they quick in responding, they answered the phone, called me back and even called the Vet directly to request the necessary backup documents. The checks arrived quickly - before the credit card bills themselves - and were simple to read and tie back to the bills. But most unforgettable were the conversations I had with various employees when I called with questions. Each person was clearly an animal lover, going above and beyond to ensure my focus could remain on my pets and not on insurance red tape. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: C. Langridge
Immensely supportive during a stressful time
As a pet owner that paid for Healthy Paws Pet Insurance for over 3 years, I had my first chance to use it when two of my healthy 3 year old cats landed in the emergency room with a severe upper respiratory virus, at the same time. Five days in the hospital and many thousands of dollars later, I sent in the medical documents and bills to Healthy Paws wondering what kind of response I would receive. Not only were they quick in responding, they answered the phone, called me back and even called the Vet directly to request the necessary backup documents. The checks arrived quickly - before the credit card bills themselves - and were simple to read and tie back to the bills. But most unforgettable were the conversations I had with various employees when I called with questions. Each person was clearly an animal lover, going above and beyond to ensure my focus could remain on my pets and not on insurance red tape. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Cathy
Easiest and best pet insurance
It is so easy to file a claim via the computer. They are so easy to deal with if they ask for Vets records, etc.
Insurer: Healthy Paws
By: Debbie
Best pet insurance on the market
Healthy paws gives you so many options to choose from. Their customer survice is very friendly and understanding. I had to take my dog Peach to a hospital for tummy issues. The cost was over $900. Healthy Paws reimburst me 90% within days. You just can't do better than that.
Insurer: Healthy Paws
By: Alan