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Always prompt claims and reimbursement
Always very pleased with the claims process. Very easy and quick to reimburse.
Insurer: Trupanion
By:
Awesome and quick customer service!
Awesome and quick customer service! Thank you.
Insurer: Trupanion
By:
Comfort
Because my Veterinarian told me you were the best. I feel it covers everything, except heartworm and this gives me peace of mind. I’m expecting to not need it, but comfort that my dog is in good hands is peace-giving.
Insurer: Trupanion
By:
Customer service is great!
Customer service is great!
Insurer: Trupanion
By:
Despite the delay in completing their review of my first ever filed claim with Trupanion on one of my fuzzy children Trupanion did ultimately cover all eligible veterinary expenses at 90%.
Despite the delay in completing their review of my first ever filed claim with Trupanion on one of my fuzzy children, Trupanion did ultimately cover all eligible veterinary expenses at 90%.
Insurer: Trupanion
By:
Bear Boo's Mom & great CS service!
Excellent as always! Your staff always takes the time to answer my questions and are always more then accommodating!
Insurer: Trupanion
By:
excellent coverage on last claim and customer service rep was great
excellent coverage on last claim and customer service rep was great
Insurer: Trupanion
By:
Keeping Bella and Zoe healthy with Trupa
Excellent service.
Insurer: Trupanion
By:
As an owner of more than 30 dogs
As an owner of more than 30 dogs, cats, ferrets etc in the last 40 years, and as a Registered Nurse, I would not recommend getting insurance put on your pet. It is a lot of hassle. Anything your vet states can be used against you. My dog was vaccinated for Lyme disease and was bit buy a tick unfortunately causing Lyme disease. In her records the vet recommended she be treated for Lyme as a preventative at a cost of $50/month without realizing she was vaccinated and since I already had her vaccinated I didn’t feel I should have to do the preventative; otherwise, what’s the point of getting her vaccinated in the first place. Like, this is a $600/year preventative cost. That’s a lot of money they except you to pay out. Do we give our pets $50 preventative rabies medicine each month? No! The vaccines are supposed to be enough. The insurance won’t cover her Lyme disease due to this. Anything they can find to not cover, they will. The people in charge of the claims at Trupanion don’t pay attention properly to the information Infront of them. My dog has the extra Alternative coverage that I’ve been paying for two years and a claim was submitted and in their error they tried to say I didn’t have the coverage, which I proved I did. A really silly costly mistake on their part. This has happened several times and if I wasn’t doing my home work, it would have costed me large financially. Also, they pre-approved a place for the alternative coverage in error and now will not pay for my dog’s treatment even though their is no other place within hours that can offer my dog treatment for her condition. I don’t recommend any insurance coverage for your animals. It’s expensive and a hassle. My dog has five conditions, to which I’ve had to pay a deductible of $750 each time, 10%, and the taxes. You don’t really save, each vet visit is stressful as you have to watch very closely what your vet says it will be used against you. My dog has five conditions that apparently are not related therefore, I continue to pay large deductibles. I will never get insurance on my animals again as it’s a stressful experience and I don’t recommend you do either. The customer service agents are nice to deal with and although it’s appreciated, I’m here for insurance coverage at the end of the day.
Insurer: Trupanion Canada
By: Mary
Won't give me back us money for claims…
Won't give me back us money for claims and they are rude and hang up frequently. They don't call back and are not knowledgeable DONT GET THEM get healthy paws pet insurance
Insurer: ASPCA
By: Jessa Swift