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Resolved issue quickly
Resolved issue quickly
Insurer: Trupanion Canada
By:
Seamless
Seamless....Hospital submitted and it was approved right away. A detailed breakdown would be nice though.
Insurer: Trupanion Canada
By:
Super nice service quick and great pricing
Super nice service, quick and great pricing
Insurer: Trupanion Canada
By:
Good
the girl in the call was super nice to me!! God bless her
Insurer: Trupanion Canada
By:
Trupanion was wonderful throughout.
Trupanion was wonderful throughout. The agent I spoke to re transfer to acute was not very helpful or reassuring in helping to explain how to bridge the claim to the acute care hospital when I was in distress. I have always found the agents extremely empathetic and kind. She and I may have just been having a bad day. Otherwise wonderful as always:)
Insurer: Trupanion Canada
By:
Very good service
Very good service
Insurer: Trupanion Canada
By:
very kind people answer the phone very patient with me feel like all my questions were answered without rushing
very kind people answer the phone, very patient with me, feel like all my questions were answered without rushing
Insurer: Trupanion Canada
By:
Easy and quick
Vet submitted claim which was resolved the same day.
Insurer: Trupanion Canada
By:
Process needs a second look...
Well, it probably could have been lower, if only based on the experience. (Your reviews look super!). First, it would not take a password, called them all weak including the generated one! Finally in put one with spaces and it took. Weird. Then when trying to get to the password, it was supposed to email me and gave me 30 minutes to respond to the email. It took about 5 minutes at least to generate the email and by then, I was engrossed in work. Third time, I finally made it, barely in time. Anyway. It is done.
Insurer: Trupanion Canada
By: