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Satisfied dog mom
Very responsive and quick!
Insurer: Pets Best
By: Lisa Bengelsdorf
Healthy Paws uses every excuse to NOT pay a valid claim
I have had this pet insurance plan since 2017 and have never submitted a claim. My dog needed eye surgery for a non-pre-existing eye growth that was first found in early 2019, well after I purchased the policy. Health Paws has done everything to not pay this claim including asking for medical records numerous time even after my vet has already submitted everything they had. Healthy Paws emailed me numerous times saying that they received medical records, but asking that a claim be submitted. Their claims department is ludicrous and the examiners do not know what they are doing. They keep increasing rates, but use numerous tactics to avoid paying claims. STAY AWAY FROM THIS PET INSURANCE PLAN!
Insurer: Healthy Paws
By: Chuck
Excellent coverage, fast claim processing and payment
Both times penny has been seriously ill the claim was processed quickly, efficiently and trupanion express is great!
Insurer: Trupanion Canada
By: Nicole
Great Coverage So I Can Care for My Senior Dog
When my pet insurance was going to double their prices, I hurriedly looked for new coverage for Dot, who was ~10 at the time (she's adopted). I was worried about getting affordable coverage given her age. I had read good reviews about Healthy Paws and decided to take the plunge. As Dot entered her senior years, she remained healthy and happy, enjoying long walks and her agility classes. 2020 was a nightmare. After taking Dot to the vet for what looked like arthritis, it turned out that she had kidney disease and she was hospitalized for a week. She was hospitalized four times in 2020 for various GI issues. The claims process was relatively easy (sometimes there are miscommunications since you're simply uploading documents) and great coverage from Healthy Paws helped me focus on giving Dot the best care instead of worrying about the paying off vet bills. Fingers crossed that 2021 will be better! Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Kimberly C
Easy Claims + Excellent Coverage = More Time for Dot
When my pet insurance was going to double their prices, I hurriedly looked for new coverage for Dot, who was ~10 at the time (she's adopted). I was worried about getting affordable coverage given her age. I had read good reviews about Healthy Paws and decided to take the plunge. As Dot entered her senior years, she remained healthy and happy, enjoying long walks and her agility classes. 2020 was a nightmare. After taking Dot to the vet for what looked like arthritis, it turned out that she had kidney disease and she was hospitalized for a week. She was hospitalized four times in 2020 for various GI issues. The claims process and great coverage from Healthy Paws helped me focus on giving Dot the best care instead of worrying about the cost of taking care of her. Fingers crossed that 2021 will be better! Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Kimberly
In Retrospect
In retrospect we couldn’t be happier with our decision to insure Neo almost 4 years ago. He was attacked by 3 French bulldogs on a daily afternoon walk suffering a broken leg and puncture wounds. Pets Best took a whole level of stress off of the situation with the quick and efficient handling of our claims. We have and will recommend your company to anyone who will listen. Thanks!!
Insurer: Pets Best
By: Hank
Great Pet Insurance
I've been a customer for many years. 2 years ago my dog developed epilepsy requiring several monthly medications. Healthy Paws reimburses me every month when I submit my claim. Claims are easy to submit and reimbursements are FAST! I have the $250 deductible and 80% reimbursement. Recently my dog needed a very expensive surgery due to cancer. If I did not have Healthy Paws the $3,000+ surgery would not have been an option. I can not recommend Healthy Paws more strongly.
Insurer: Healthy Paws
By: Jannine Fonte
Great Pet Insurance Company!
Ive been a customer for several years. 2 years ago my dog was diagnosed with Epilepsy that requires several monthly medications to keep her stable. I was so grateful to have pet insurance to rely on. I have $250 deductible and 80% reimbursement and its been great. Claims are easy to file and reimbursements are FAST! A few months ago my dog was diagnosed with cancer and she needed surgery. Again Healthy Paws with there for quick reimbursement of a very large bill. If I did not have the insurance, a $3,000+ surgery would not even have been an option. I can not recommend Healthy Paws more! They truly are helping me to keep my beloved dog Lily healthy!
Insurer: Healthy Paws
By: JANNINE
Do not purchase a policy with Embrace
I Purchased a policy and into the second year I submitted a covered claim everything was done in a timely manner but the company started processing it months later and have now denied me saying that I didn’t submit it on time when it was them they didn’t process it on time
Insurer: Embrace
By: Monica
I had great service and found the…
I had great service and found the service person to be helpful in answering my questions. He also found me the best deal for my finances.
Insurer: Trupanion
By: Ayla Liden