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I LOVE Trupanion
Because Dan was so polite, kind and professional. He thoroughly answered all my questions. I really got a good feeling about your company - thanks to Dan. Plus, my sister has pet insurance with you. She said you guys were THE BEST! You didn't stall when paying bills. Plus, you are all kind & empathetic.
Insurer: Trupanion
By:
Because Trupanion is a great Pet Insurance.
Because Trupanion is a great Pet Insurance.
Insurer: Trupanion
By:
Christopher was very helpful and answered all my questions.
Christopher was very helpful and answered all my questions. He was courteous and professional.
Insurer: Trupanion
By:
Customer service and kindness is excellent no matter who I have spoken to.
Customer service and kindness is excellent no matter who I have spoken to. Very sweet and they mention your pets that shows me they care!
Insurer: Trupanion
By:
Customer service is phenomenal
Customer service is phenomenal
Insurer: Trupanion
By:
First my veterinarian recommended Trupanion and after I had added two more pets to my policy & my asking a lot of questions I knew I had made the right choice.
First my veterinarian recommended Trupanion and after I had added two more pets to my policy & my asking a lot of questions I knew I had made the right choice. I just filed my first claim for all three dogs & I was walked thru the filing process by a very personable,knowledgeable representative.
Insurer: Trupanion
By:
good customer service
good customer service
Insurer: Trupanion
By:
Good customer service
Good customer service
Insurer: Trupanion
By:
Horrible, we just pay money to them
We waited for three months for them to process our claim of $500, and at the end the claim was denied because they couldn't reach the vet office. This amount was not even applied to deductible. I feel like we paying them money for nothing
Insurer: ASPCA
By: Elizabeth
Consistent and easy to understand; let me do the right thing for my cat.
Trupanion has been consistent and easy to use. Which is a great benefit when facing a pet medical emergency and avoiding a financial pain after the emergency. I wish my human medical insurance was as reliable. When my cat was bitten by our dog and had her jaw broken in two places I didn't have to take a bad option of a cheap solution that would have left her miserable for months and didn't offer a good chance of an outcome that would let her be a normal happy cat again just because it was more affordable. I could do the right thing for my cat because of Trupanion.
Insurer: Trupanion
By: Christoph Marikovics