154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 29, 2021

Worth every penny

Buying pet insurance with Healthy Paws was the best decision we've made since we decided to adopt our dog Luna. The policy information is crystal clear and all of our claims have been reimbursed within a few days of filing. No issues whatsoever. Like most insurance, you don't know how badly you need it until an emergency happens. When that emergency happens (if you have a rescue dog - it will happen), you will want to literally step into a time machine and shake your past self's hand for purchasing a Healthy Paws policy. It takes the financial stress out of the equation so you can focus on what's important - talking with the vet about the best treatment options for your pet. We had one true emergency this year and saved over $3,000 thanks to the broad coverage of our plan. We'll be a customer for years to come.

Insurer: Healthy Paws

By: Ben

Useful
January 29, 2021

Thankful

Purchasing health insurance for my dog, Finn was one of the smartest decisions I have made. Finn accidentally ingested some raisins that were on the ground at the park. He was rushed to the animal hospital where he spent three long days and two nights. This was NOT a cheap stay. Thankfully I have insurance and was able to submit my claim the day he arrived home and almost all was covered and the claim was processed in days! This really put my mind and anxiety about such a large charge at ease. Healthy Paws also checked in on Finn days later to show their support and how much they actually care for your pets! I recommend and encourage all my pet owner friends to purchase Healthy Paws.

Insurer: Healthy Paws

By: Allie

Useful
January 29, 2021

Terrible service

Best pets is worst pets when it comes to customer service. Typical wait times to their 800# are one hour. The company says this is normal. Uhhh, really? Email responses are 4-5 days. They claim an "A" BBB rating, but customer review ratings on BBB website are a 1 (worst possible out of 5). Do not use this company if you value your own time and sanity.

Insurer: Pets Best

By: Chris

Useful
Verified January 29, 2021

Excellent customer service

Excellent customer service

Insurer: Prudent Pet

By: Dayana

January 29, 2021

My pets will always be insured by PetsBest!

I've been a customer for years and I can tell you I will never have a pet that isn't covered under this policy! The claims process is handled online and is so seamless and easy. I love the WhiskerDocs phone line I can call any time with health-related questions for my pet. Having access to them has saved me from many trips to the vet. I love having the flexibility to choose my vet providers for my pet.

Insurer: Pets Best

By: NATALIE

January 29, 2021

FIVE STARS

Figo is very prompt processing claims and their representatives, especially Beth, are very helpful in explaining benefits and charges. Their rates are fair and coverage choices are excellent.

Insurer: Figo

By: NADINE MYERS

January 29, 2021

satisfied with the answer I received regarding my rate increase

satisfied with the answer I received regarding my rate increase

Insurer: Trupanion Canada

By:

Useful
January 29, 2021

Stephanie was very friendly and extremely helpful.

Stephanie was very friendly and extremely helpful. She answered all my questions and forwarded all necessary information immediately.

Insurer: Trupanion Canada

By:

Useful
January 29, 2021

Super friendly

Super friendly

Insurer: Trupanion Canada

By:

Useful
January 29, 2021

My dogs are in good hands!

Michaela was wonderful. Very knowledgeable in the products and services. She made me feel comfortable with my decision to add pet insurance for both of my dogs. I know that they are in good hands!

Insurer: AKC

By:

Useful

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