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Worth every penny
Buying pet insurance with Healthy Paws was the best decision we've made since we decided to adopt our dog Luna. The policy information is crystal clear and all of our claims have been reimbursed within a few days of filing. No issues whatsoever. Like most insurance, you don't know how badly you need it until an emergency happens. When that emergency happens (if you have a rescue dog - it will happen), you will want to literally step into a time machine and shake your past self's hand for purchasing a Healthy Paws policy. It takes the financial stress out of the equation so you can focus on what's important - talking with the vet about the best treatment options for your pet. We had one true emergency this year and saved over $3,000 thanks to the broad coverage of our plan. We'll be a customer for years to come.
Insurer: Healthy Paws
By: Ben
Thankful
Purchasing health insurance for my dog, Finn was one of the smartest decisions I have made. Finn accidentally ingested some raisins that were on the ground at the park. He was rushed to the animal hospital where he spent three long days and two nights. This was NOT a cheap stay. Thankfully I have insurance and was able to submit my claim the day he arrived home and almost all was covered and the claim was processed in days! This really put my mind and anxiety about such a large charge at ease. Healthy Paws also checked in on Finn days later to show their support and how much they actually care for your pets! I recommend and encourage all my pet owner friends to purchase Healthy Paws.
Insurer: Healthy Paws
By: Allie
Terrible service
Best pets is worst pets when it comes to customer service. Typical wait times to their 800# are one hour. The company says this is normal. Uhhh, really? Email responses are 4-5 days. They claim an "A" BBB rating, but customer review ratings on BBB website are a 1 (worst possible out of 5). Do not use this company if you value your own time and sanity.
Insurer: Pets Best
By: Chris
Excellent customer service
Excellent customer service
Insurer: Prudent Pet
By: Dayana
My pets will always be insured by PetsBest!
I've been a customer for years and I can tell you I will never have a pet that isn't covered under this policy! The claims process is handled online and is so seamless and easy. I love the WhiskerDocs phone line I can call any time with health-related questions for my pet. Having access to them has saved me from many trips to the vet. I love having the flexibility to choose my vet providers for my pet.
Insurer: Pets Best
By: NATALIE
FIVE STARS
Figo is very prompt processing claims and their representatives, especially Beth, are very helpful in explaining benefits and charges. Their rates are fair and coverage choices are excellent.
Insurer: Figo
By: NADINE MYERS
satisfied with the answer I received regarding my rate increase
satisfied with the answer I received regarding my rate increase
Insurer: Trupanion Canada
By:
Stephanie was very friendly and extremely helpful.
Stephanie was very friendly and extremely helpful. She answered all my questions and forwarded all necessary information immediately.
Insurer: Trupanion Canada
By: