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Thankful
Purchasing health insurance for my dog, Finn was one of the smartest decisions I have made. Finn accidentally ingested some raisins that were on the ground at the park. He was rushed to the animal hospital where he spent three long days and two nights. This was NOT a cheap stay. Thankfully I have insurance and was able to submit my claim the day he arrived home and almost all was covered and the claim was processed in days! This really put my mind and anxiety about such a large charge at ease. Healthy Paws also checked in on Finn days later to show their support and how much they actually care for your pets! I recommend and encourage all my pet owner friends to purchase Healthy Paws.
Insurer: Healthy Paws
By: Allie
Terrible service
Best pets is worst pets when it comes to customer service. Typical wait times to their 800# are one hour. The company says this is normal. Uhhh, really? Email responses are 4-5 days. They claim an "A" BBB rating, but customer review ratings on BBB website are a 1 (worst possible out of 5). Do not use this company if you value your own time and sanity.
Insurer: Pets Best
By: Chris
Excellent customer service
Excellent customer service
Insurer: Prudent Pet
By: Dayana
My pets will always be insured by PetsBest!
I've been a customer for years and I can tell you I will never have a pet that isn't covered under this policy! The claims process is handled online and is so seamless and easy. I love the WhiskerDocs phone line I can call any time with health-related questions for my pet. Having access to them has saved me from many trips to the vet. I love having the flexibility to choose my vet providers for my pet.
Insurer: Pets Best
By: NATALIE
FIVE STARS
Figo is very prompt processing claims and their representatives, especially Beth, are very helpful in explaining benefits and charges. Their rates are fair and coverage choices are excellent.
Insurer: Figo
By: NADINE MYERS
Love the coverage love the service.
Love the coverage, love the service.
Insurer: Trupanion Canada
By:
satisfied with the answer I received regarding my rate increase
satisfied with the answer I received regarding my rate increase
Insurer: Trupanion Canada
By:
Stephanie was very friendly and extremely helpful.
Stephanie was very friendly and extremely helpful. She answered all my questions and forwarded all necessary information immediately.
Insurer: Trupanion Canada
By: