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I currently have Figo for my 11 year…
I currently have Figo for my 11 year old dog, I cancelled the other two dogs policies. As I always loved Figo this year my policy was not grandfathered in with the new underwriting company. I went from a $250 deductible to a $750 deductible/ from 90% to 70% reimbursement/ from 14k to 10k limit and my monthly cost is $113 dollars per month from $91. As you can see not good. I am forced to stay with them as my dog is now 11.5 yrs and moving would cost me a lot more. I am completely disappointed in their loyalty to their existing customers. On the other hand a gave 3 stars because their app/ cloud accounts / claim failing and speed of reimbursement is excellent.
Insurer: Figo
By: Pilar Zambrano
Easy to enroll on line
Easy to enroll on line
Insurer: Prudent Pet
By: Jon
Chris was so patient with me and all my…
Chris was so patient with me and all my questions. He was polite and informative. Someone you feel you could really talk to. It was a great enrolment experience. I have peace of mind now that my pup will be covered if he needs it. Thank you Chris!
Insurer: Trupanion Canada
By: Tammy Fudge
Stephanie was excellent explaining…
Stephanie was excellent explaining everything to me
Insurer: Prudent Pet
By: Guest
No one wishes their pet ever gets sick…
No one wishes their pet ever gets sick or undergoes surgery. Our 6yo pit just had to have knee surgery and HP made it so easy and hassle-free that we feel extremely lucky to have them on our side. They reimbursed us 90% of the cost within 3 business days and had even approved direct pay if we didn't have the funds. The best recommendation we ever got from our pit rescue was to get our 6-week puppy covered by HealthyPaws! We would not have been able to take such good care of him without HP! Besides the recent surgery, he has been battling and on long-term therapy for severe chronic allergies since he was 1 year old and we have been able to give him the best care thanks to HP. On the first claim, they asked for full medical records. After that, all I do is take a photo of my receipt via their app and within 2-3 days, the reimbursement is deposited directly on my account. Couldn't be happier or more thankful.
Insurer: Healthy Paws
By: Mariana T
I have been a client with Health Paws…
I have been a client with Health Paws for a few years now. Never had a problem filing a claim and getting reimbursed (quick and easy process). Just recently my dog went into some dark chocolate left on the table (he is very mischievous) during the holidays. We called pet poison control who suggested to bring him to the next open hospital (holiday and after hours) he needed to stay overnight and it was heartbreaking. Filing a claim was easy, painless and I got reimbursed in a few days. For my surprise, after a week is so, I received an email from the company checking on my lovely pet. Felt amazing dealing with a company so caring. I love doing business with Health Paws. Over the years I have recommended Healthy Paws to anyone with a pet. When we rushed him to the animal hospital at night, we had no clue how much it would cost us, but his health was our priority. The hospital bill was definitely scary but dealing with health paws was painless and I received my reimbursement really quickly. Great company
Insurer: Healthy Paws
By: Jackie M
Best decision ever
I have been a client with Health Paws for a few years now. Never had a problem filing a claim and getting reimbursed (quick and easy process). Just recently my dog went into some dark chocolate left on the table (he is very mischievous) during the holidays. We called pet poison control who suggested to bring him to the next open hospital (holiday and after hours) he needed to stay overnight and it was heartbreaking. Filing a claim was easy, painless and I got reimbursed in a few days. For my surprise, after a week is so, I received an email from the company checking on my lovely pet. Felt amazing dealing with a company so caring. I love doing business with Health Paws. Over the years I have recommended Healthy Paws to anyone with a pet. When we rushed him to the animal hospital at night, we had no clue how much it would cost us, but his health was our priority. The hospital bill was definitely scary but dealing with health paws was painless and I received my reimbursement really quickly. Great company!
Insurer: Healthy Paws
By: Jackie
When I called Shantel King was so helpful and extremely nice. Answered all my questions. It was great . Thanks
When I called Shantel King was so helpful, and extremely nice. Answered all my questions. It was great . Thanks
Insurer: Trupanion Canada
By:
The deductible
While the claim was handled quickly, realizing that the deductible is not yearly but for each different instance was disappointing.
Insurer: Trupanion Canada
By:
Above and beyond Normal Service!!!
With having the Veterinarian submitting the claim and having almost instant acknowledgment from Trupanion that they are reviewing the claim and then payment within 3 days is amazing service!!!
Insurer: Trupanion Canada
By: