154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,322 reviews

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Trupanion

62,999 reviews

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Category with most reviews

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February 19, 2021

Alison was accommodating and professional.

Alison was accommodating and professional.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always a great experience submitting claims.

Always a great experience submitting claims. Easy process and Trupanion is very efficient and quick to pay claims.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always been very helpful.

Always been very helpful. Fortunately we have not had to use the insurance for any of our dogs so can’t comment on that situation.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always helpful

Always helpful

Insurer: Trupanion

By:

Useful
February 19, 2021

Always professional and the turn-around is very fast.

Always professional and the turn-around is very fast. I love the direct to vet payment option. Just wish more vets would allow it.

Insurer: Trupanion

By:

Useful
February 19, 2021

Answered my questions and helped me to get information that I needed

Answered my questions and helped me to get information that I needed

Insurer: Trupanion

By:

Useful
February 19, 2021

Awesome!!!!

You are awesome!

Insurer: Trupanion

By:

Useful
February 19, 2021

Because I am pleased with the staff’s ability to explain my coverage.

Because I am pleased with the staff’s ability to explain my coverage.

Insurer: Trupanion

By:

Useful
Verified February 18, 2021

Very reliable and fast claims

Excellent company to deal with and claims are always dealt with very quickly. I love the direct billing and always have confidence in Trupanion.

Insurer: Trupanion

By: Tracy

Useful
February 18, 2021

Claim Denied via Loophole/Extreme Contract Language

Submitted a claim in Jan-2021 for cherry-eye on 1 year old puppy. Denied because I called the vet 8 months prior to being seen for the issue and asking about it over the phone. The phone inquiry was added as a medical record, so Figo claimed it as a pre-existing condition. First they said it was a denied due to vet diagnosis. The vet provided a letter that it was not a diagnosis and that it was merely a phone conversation/inquiry. Figo responded to said letter saying that it was declined due to 'clinical signs'. No one with a clinical background saw the issue until the day of surgery. So they are saying that me inquiring over the phone 8 months prior constitutes 'clinical signs'. I had no idea that I was qualified as a vet tech/veterinarian. Do not use Figo, they are a racket and don't have any intention of paying out any claims. Pathetic.

Insurer: Figo

By: Brandon Reinert

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