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Agent was clear and pleasant
Agent was clear and pleasant
Insurer: Trupanion
By:
Answered everything and more.
Answered everything and more.
Insurer: Trupanion
By:
Awesome Customer Service
The representative was very informative an explained everything to me and was very friendly. I work in Customer Service so I know how important it is to have someone that is so wonderful at there job.
Insurer: Trupanion
By:
Because Trupanion keeps their word.
Because Trupanion keeps their word...always reimburse immediately.... and always SO NICE...worth every penny??
Insurer: Trupanion
By:
Customer service was very friendly.
Customer service was very friendly.
Insurer: Trupanion
By:
Drew was very nice and helpful
Drew was very nice and helpful
Insurer: Trupanion
By:
Everyone is so pleasant and patient.
Everyone is so pleasant and patient. Answer all questions. Responses and return calls are immediate. They care about you pet and health issues. They offered insite and information about both my pets' health and allergies.
Insurer: Trupanion
By:
We love Pets Best. Quick and easy Claims
Love our policy. We have had three claims so far and all were processed and paid out within two weeks. The app is user friendly. Super happy with our decision for full insurance including wellness
Insurer: Pets Best
By: Synaca
Horrible customer service
Horrible customer service. I submitted a claim a month and a half ago and they claim they’re waiting on vet info. I called my vet and they have heard nothing from the insurance, they even doubled checked and asked around the office. I’ve tried calling 3 times in the past week and have been on hold for 2+ hours. I’m over it. Stay away from this company.
Insurer: Pets Best
By: Emylee