154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 05, 2021

Agent was clear and pleasant

Agent was clear and pleasant

Insurer: Trupanion

By:

Useful
March 05, 2021

Always very helpful!

Always very helpful!

Insurer: Trupanion

By:

Useful
March 05, 2021

Answered everything and more.

Answered everything and more.

Insurer: Trupanion

By:

Useful
March 05, 2021

Awesome Customer Service

The representative was very informative an explained everything to me and was very friendly. I work in Customer Service so I know how important it is to have someone that is so wonderful at there job.

Insurer: Trupanion

By:

Useful
March 05, 2021

Because Trupanion keeps their word.

Because Trupanion keeps their word...always reimburse immediately.... and always SO NICE...worth every penny??

Insurer: Trupanion

By:

Useful
March 05, 2021

Customer service was very friendly.

Customer service was very friendly.

Insurer: Trupanion

By:

Useful
March 05, 2021

Drew was very nice and helpful

Drew was very nice and helpful

Insurer: Trupanion

By:

Useful
March 05, 2021

Everyone is so pleasant and patient.

Everyone is so pleasant and patient. Answer all questions. Responses and return calls are immediate. They care about you pet and health issues. They offered insite and information about both my pets' health and allergies.

Insurer: Trupanion

By:

Useful
March 04, 2021

We love Pets Best. Quick and easy Claims

Love our policy. We have had three claims so far and all were processed and paid out within two weeks. The app is user friendly. Super happy with our decision for full insurance including wellness

Insurer: Pets Best

By: Synaca

Useful
March 04, 2021

Horrible customer service

Horrible customer service. I submitted a claim a month and a half ago and they claim they’re waiting on vet info. I called my vet and they have heard nothing from the insurance, they even doubled checked and asked around the office. I’ve tried calling 3 times in the past week and have been on hold for 2+ hours. I’m over it. Stay away from this company.

Insurer: Pets Best

By: Emylee

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