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Unlikely to renew or recommend.
Inconsistent application and explanation of deductibles during claims and pre-estimate process, including application of when an expense item qualifies as an non-claimable "exam fees" or not. What's sold as 90% on all conditions coverage has a huge caveat that the underlining cause has to be the same and all accidents are treated as individual, unrelated incidents even if result in same condition. Condition eligible for 90% has to be chronic. All news to me 4 years later with no claims paid out.
Insurer: Trupanion Canada
By:
I doubt you will print it all
The claim was well handled and very fair. Only concern I have is we pay $249.00 per month for the two dogs we have. The claim we had was paid $549.00 out of just over $700.00 bill from the vet. That is fair. Have not had any other claims for a long time but still pay $249.00 every month. Very high
Insurer: Trupanion Canada
By:
Very Nice and good service
Very Nice and good service
Insurer: Trupanion Canada
By:
When I phoned I received answers to my questions right away
When I phoned I received answers to my questions right away
Insurer: Trupanion Canada
By:
Glad I have Trupanion!!!!!!!!!!!!!!!!!!!
Claims processing/calculation are well explained and reimbursement is quick. I actually received the reimbursed funds before I received my signed green Certified Mail Return Receipt Card.
Insurer: Trupanion
By:
Costs are high but ease of contacting and helpful patient staff.
Costs are high but ease of contacting and helpful, patient staff. ??
Insurer: Trupanion
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