154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 17, 2021

Incredible Customer Service & Easy Claim

Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days. They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.

Insurer: Healthy Paws

By: Michael

Useful
March 17, 2021

Waste of money, horrible experience!

Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.

Insurer: Pets Best

By: Natalia

Useful
March 17, 2021

Very competitive pricing and easy to understand

Very competitive pricing and easy to understand

Insurer: Trupanion

By:

Useful
March 17, 2021

very good service

very good service

Insurer: Trupanion

By:

Useful
March 17, 2021

Very kind & helpful

Very kind & helpful

Insurer: Trupanion

By:

Useful
March 17, 2021

very professional and nice

very professional and nice

Insurer: Trupanion

By:

Useful
March 17, 2021

Great experience!

Very quick response time, customer service was very helpful.

Insurer: Trupanion

By:

Useful
March 17, 2021

you guys are great

you guys are great

Insurer: Trupanion

By:

Useful
Verified March 17, 2021

I recently took on a rescue and immediately put her on this insurance.

I was barely 45 days and found she had to have extensive dental surgery. It was a $1500 bill and they paid over $900 ($500 deductible). This is light year better the Met life plan I had. Didn't even pay $300 of a $1200 dental bill. Definitely recommend.

Insurer: Pumpkin

By:

Useful
Verified March 17, 2021

I am a recent customer to Pumpkin Pet Insurance…

I have full coverage for wellness and unexpected accidents. So far I have put in two claims for my new puppy. I was reimbursed online very quickly. You get what you pay for, I pay hundred dollars a month but I get everything covered at 90% with a $100 deductible. Just beware, every year they can raise your monthly premium. We will see how that goes.

Insurer: Pumpkin

By:

Useful

Compare top pet insurance providers plans.