154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 18, 2021

Easy to sign up

At this point, I am just signed up, so can't speak to what happens when you put a claim in, but the sign in process was easy and the payment/coverage options were laid out clearly.

Insurer: Trupanion Canada

By:

Useful
March 18, 2021

Awesome service

Awesome service

Insurer: Trupanion Canada

By:

Useful
March 18, 2021

Based on our experience and dealings with Trupanion since 2004.

Based on our experience and dealings with Trupanion since 2004. Courteous and prompt service with the phone representatives to settling requests it all seems to be going seamless with a 24hr phone service. The representatives Love pets, are friendly & they refer calls in a timely manner.

Insurer: Trupanion Canada

By:

Useful
March 18, 2021

Because you are always there for Cinder when we need help keeping him healthy & happy ??.

Because you are always there for Cinder when we need help keeping him healthy & happy ??.

Insurer: Trupanion Canada

By:

Useful
March 18, 2021

Dependable and reliable service!

Claim was assessed and process quickly for pre-existing condition. So great to have it go through while paying at vet instead of waiting for refund. But responses if efficient either way!

Insurer: Trupanion Canada

By:

Useful
March 18, 2021

Customer service was very helpful

Customer service was very helpful

Insurer: Trupanion Canada

By:

Useful
March 17, 2021

Trupanion is a scam

The day we got our pet, he got carsick, vomiting on the drive home. We casually mentioned this to the vet; it somehow made its way into our pet’s health record. Later, our pet eventually became seriously ill, with vomiting, after ingesting a toxin; however, Trupanion stated that vomiting was a “pre-existing condition” and wouldn’t cover it. They clung to this absurd assertion even after our vet wrote a letter to them explaining that vomiting is a symptom, not a condition. Trupanion is terrible. Go elsewhere.

Insurer: Trupanion

By: DA

Verified March 17, 2021

I cannot say enough positive things…

I cannot say enough positive things about Healthy Paws. Two of my dogs have been taken to emergency vets over the years for health issues and the quick way that the reimbursements are paid, and the ease in which to send in claims etc. is impressive. I was able to comfortably make decisions in which I would have to have thousands of dollars knowing that I have trusted this company over the years.

Insurer: Healthy Paws

By: Katherine Carpenter

March 17, 2021

Finally, an insurer who does exactly what they say they will do!

I cannot say enough positive comments about this company. They have insured my dogs for a few years and have been incredible to work with. I never had to think twice when my dog recently had an emergency event. I checked the "what is covered" before agreeing to treatment, (it was over 10,000) and trusted that what they said was covered was accurate. It was and there couldn't have been an easier process. Wish human medical insurance worked this well.

Insurer: Healthy Paws

By: Kathy

Useful
March 17, 2021

Excellent Company to do business with

I cannot say enough about Healthy Paws. To begin with Junior had some lymph nodes removed then he had to have TPLO surgery they covered both with no questions. He later had an accident where he did nerve, muscle and disc damage, he just had an MRI and spinal tap to see what is causing his muscles to collapse. Healthy Paws has paid for all expenses so I can give Junior the best possible care in his recovery. I recommend them to everyone that gets a new puppy, I hoped I would never need them but I’m happy now that I had coverage for the thousands of dollars.

Insurer: Healthy Paws

By: Kathleen

Useful

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