154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 12, 2021

Best decision after adopting Lucy

I decided to get pet insurance with Lemonade because of the great experience I had with my renter's insurance. I had already used it three times and the whole experience is worth it, the customer service is great and the UX of a claim is great.

Insurer: Lemonade

By: Maria

Useful
Verified May 12, 2021

Super fast, convenient

I chose Lemonade because my renters insurance is through it, so I figured it’s easy to bundle and I got a 5% discount. I’ve had to use the claim system twice so far, and both times were so easy and fast. The app makes it easy to do everything at once. My only slight complain is they don’t always tell you what parts they aren’t covering, and you have to ask more about that. But they refund my money so quickly (literally the next day) and have very nice customer service. 10/10 would recommend

Insurer: Lemonade

By: Amy

Useful
Verified May 12, 2021

Easy service, wish it covered more

Lemonade is super easy to use, quick to sign up and submit claims, and the app is user friendly! Customer service is top notch!

Insurer: Lemonade

By: Erin

Useful
Verified May 12, 2021

BEST Customer service Ever

Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .

Insurer: Lemonade

By: Ziad

Useful
Verified May 12, 2021

They are great!!!

Overall, I have had a great experience with Lemonade.

Insurer: Lemonade

By: Sheri

Useful
Verified May 12, 2021

Fast, easy, & reliable

I love this insurance. Super competitive price and easy claim process. I was reimbursed within 48 hours and was able to do everything through the app. I would deff recommend!

Insurer: Lemonade

By: Selene

Useful
Verified May 12, 2021

Best customer service encountered

The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.

Insurer: Lemonade

By: Jeanette

Useful
May 12, 2021

1 claim paid back years of monthly contributions

My dog is 5 and has been healthy ever since we've got him. Last month, out of a sudden, he couldn't walk anymore. He was rushed to a hospital where they diagnosed him with a disc inflammation that required an intervention (surgery). The cost of the procedure was over $5,000. Thanks to my Healthy Paws insurance, my refund was higher than the entire 5 years I paid for this policy. I can't imagine anyone owning an uninsured pet.

Insurer: Healthy Paws

By: Ricardo

Useful
Verified May 12, 2021

Great customer service experience

Happy to have Lemonade as our pet insurance provider!

Insurer: Lemonade

By: Daniel

Useful
Verified May 12, 2021

Terrific

My Toy Poodle gets into things and have been sick a few times. I’m glad I have this insurance which have helped a lot with the cost of her bills.

Insurer: Lemonade

By: Deborah

Useful

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