5
out of 5
Verified
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4
out of 5
Verified
Initial Impression - very good people
Friendly and knowledgeable staff.
- INSURER: Trupanion Canada
- POSTED: 03/28/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
I've been told there may be other pet insurances that cover more and not quite expensive.
I've been told there may be other pet insurances that cover more and not quite expensive. But I've been happy so far and the last response I received was quick and timely.
- INSURER: Trupanion
- POSTED: 03/28/2022
- BY:
- BREED: German Shepherd
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
5
out of 5
Simple, Easy Pet Insurance
Lemonade pet insurance is so simple to use. Everything is done through the app and it is so quick and we received reimbursement right away. The only hang up is if your vet does not itemize everything. Then the process could take a while since they will call the vet. Other than that I would recommend. Also, price wise, it is great! I do like that they have additional coverage for those who want to include preventive care..etc.
- INSURER: Lemonade
- POSTED: 03/28/2022
- BY: Stephanie
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Verified
Seamless claim process and quick payment
So glad I took out insurance on my dog Blu thru Healthy Paws. Blu suffered a torn knee ligament in both kness several months apart. Healthy Paws handled my claims without any problems or issues. They covered all expenses related to the surgery. The claims were approved and a check mailed very quickly. I highy reccomend Healthy Paws and having pet insurance. Both surgeries were in the 5K range.
- INSURER: Healthy Paws
- POSTED: 03/28/2022
- BY: John
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
First claim success
I submitted my first claim for an office visit/shots just a couple weeks after I signed up. So easy and fast and had the money in my bank account quickly. Appreciate how well this went.
- INSURER: Lemonade
- POSTED: 03/28/2022
- BY: Cheryl
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
1
out of 5
Ear Infection considered "Pre-Existing" condition!
First, had to go through hoops to even file a claim. You cannot file on-line, only through the app. Then you have to answer a series of questions to an "automated person" and even submit to a "video" of you describing the events of the illness. I rescued a dog. Took him to the vet shortly after adopting him and he diagnosed with an ear infection and prescribed drops. I then purchased Lemonade a few weeks later. The first claim I submitted was over a year later for another ear infection. My claim was denied as they stated it was a "pre-existing" condition. An ear infection is an acute illness, not chronic. I will be filing a complaint with the Illinois Department of Insurance and then will cancel this policy. What good is it?
- INSURER: Lemonade
- POSTED: 03/28/2022
- BY: Donna
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10