154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 02, 2021

Although Trupanion offers a great…

Although Trupanion offers a great service, their constant and significant price increases for pet insurance is quite counterintuitive to their mission i.e."to help the pets we all love get the veterinary care they need" and their vision i.e."to create a better quality of life for people and their pets". Just a reminder, to achieve this mission and vision, you must keep your rates affortable. A 100% increase in rates in one year is not conducive to your mission and vision. For those considering Trupanion, please be advised that they constantly increase their rates once you've signed on.

Insurer: Trupanion Canada

By: Francois Bastien

Verified July 02, 2021

I called Prudent Pet Health Insurance…

I called Prudent Pet Health Insurance yesterday. I am very happy that Peter answered my phone. I was looking for the good health insurance for my 2 Pemroke Gorgis. Peter answered all my questions giving me detailed information on Illness Benefits and Accident Benefits. After explaining info on coverage, deductible and monthy premiums and claims I ask about Wellness Policy .I asked questions and each time received very helpful explanation. I knew I chose the right pet insurance and the right polices. Thank youi Peter. You just represented your company in the best possible way.

Insurer: Prudent Pet

By: Barbara Zielinski

July 02, 2021

Trupanion is really good and reliable I…

Trupanion is really good and reliable I couldn’t believe I was truly rewarded with my referral thanks A lot with Trupanion I have a peace of mind with my Lino wellness

Insurer: Trupanion

By: Fend luwils

July 02, 2021

Fairly Quick and Per the Plan - Satisfied

Pet's Best provided relatively quick claims processing for a recent cystotomy our dog required, and even provided interim status updates when they were slightly delayed. Payments were made exactly per the plan that I purchased. Satisfied customer.

Insurer: Pets Best

By: Vincent Kopriva

July 02, 2021

Bait and switch..

Can't log into web site. Their password reset option does not work. They don't answer their customer service phones. Avoid!

Insurer: Pets Best

By: Gary

Useful
Verified July 02, 2021

I love this insurance

I love this insurance. The agents are very helpful, and I feel like my pet is taking care of. Having this insurance makes me worry less.

Insurer: Embrace

By: Alexandra Nicole Uy

July 02, 2021

Very late in paying claims

Very late in paying claims. Over a month and they are in “review “. Tried calling a few times, but phones are always tied up for 15 min or longer.

Insurer: Pets Best

By: Terri Davis

July 02, 2021

Waiting Period Is Too Long

The waiting period is a lengthy wait. It needs to be improved. (Edited after your response: I meant the waiting time for claim approval. It took me 30-40 days. It is ridiculous.)

Insurer: Pets Best

By: Amelia Soukup

July 02, 2021

💪🔥👍🙏🙌 Amazing experience when I finally HAD…

Amazing experience when I finally HAD to use Trupianion when my Princess Lola needed most! She had three major surgeries and they Trupanion saves the day from call to invoice, up to 90% upfront as thankfully the hospital I used was within network! Other couple cases I used TP and i got reimbursed quick! Thank you for being so awesome!!!

Insurer: Trupanion

By: Angelina

July 02, 2021

Healthy Paws has always paid our claims in a timely manner and without hassel.

Healthy Paws processed our claim in a timely manner and kept us up to date regarding the status of our claim. We were so grateful to have this protection when our dog needed emergency surgery. Having insurance from Healthy Paws made what could have been a financial calamity something financially manageable and we were able to focus on the medical needs of our pet rather than costs.

Insurer: Healthy Paws

By: Deborah

Useful

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