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I was very happy with the quick response to my claims.
I was very happy with the quick response to my claims.
Insurer: Trupanion
By:
Alana was wonderful and very responsive to our needs regarding our pet Basil when he suddenly got sick.
Alana was wonderful and very responsive to our needs regarding our pet Basil, when he suddenly got sick. Thank you so much, Alana! You made a big difference!
Insurer: Trupanion
By:
Always good Customer Support
Always good Customer Support
Insurer: Trupanion
By:
Always impressed with the professionalism and service I've received with Trupanion.
Always impressed with the professionalism and service I've received with Trupanion. I'm a little upset that the premiums are SO high. I've always paid on time - never missed a payment - recommended to friends and family (My brother, John C, just purchased Trupanion for his cat, Bindy, recently) and still my fees rise.
Insurer: Trupanion
By:
Awesome!
Awesome! Efficient and friendly.
Insurer: Trupanion
By:
Satisfactory
Claim processing time slow. In 5 years my premium has gone from $50 to almost $100!!!!So with a per health event deductible of $200 it's expensive insurance That said, overall satisfactory rating
Insurer: Trupanion
By:
I find ASPCA staff to be very…
I find ASPCA staff to be very cooperative and helpful. I recommend them highly. I have three pooches with vet insurance. Thank you so much!
Insurer: ASPCA
By: Migdia Chinea
Take quite a long time to get reimbursement
Take quite a long time to get reimbursement. Resending 3 times same invoices. Customer service asked same questions to get invoices and receipts. Pet invoices and receipts aren’t complicated like human … 2 months later i got reimbursement…. Great pet insurance but need more improvements…. We have 3 dogs …. 2 dogs with other pet insurance but they currently not taking new clients at the moment …. Pet best is 2nd best from that…. Hopefully pet best get more improvements….. we know we would have more pets and sure we add to pet best insurance. Thank you for being here for my 4 legged children
Insurer: Pets Best
By: Ratchaneewan Torre
CLAIMS MADE EASY
I have had Healthy Paws insurance for both of my dogs for several months. One of my dogs began showing symptoms of gastric illness. I immediately took her to the vet and she began diagnostic testing. I submitted my first claim and it took about 30 days for reimbursement, since it was the first claim and my vet exists in hard copy. Once HP received the records, they paid the claim, minus my deductible and copay, within a few days. After the first claim, HP paid each subsequent claim within a few hours after submittal. They even emailed me 10 days after the last visit to check on my girl. Amazing! Based on the excellent customer service and trust they built, I decided to adopt two more dogs, knowing that the unexpected costs of illness and accidents will be covered after I enroll them. One other note: I compared many different plans before selecting HP. It offered the most benefits for the most competitive price.
Insurer: Healthy Paws
By: Melissa