154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

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14,154 reviews

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Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 07, 2021

claim settlement

claims were settled in a timely manner

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Everyone I've worked with on this claim has been so compassionate and caring.

Everyone I've worked with on this claim has been so compassionate and caring. I am telling all my friends about the great care we have received.

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Easy, flexible, and courteous buyer support

Excellent customer service and experience. Pricing model is simple to understand with some flexibility in the future.

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Trupanion's TRUE!

Fast service for claim!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Easy Peasy

First experience using a pet insurance company and it was so easy and quick! Thank you!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Gaby was very friendly and helpful!

Gaby was very friendly and helpful! She added my endorsement quickly!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Got my account straightened out right away

Got my account straightened out right away

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

I called around and the person I talked with at Trupanion gave me information that was clear answered all my questions and was so helpful.

I called around and the person I talked with at Trupanion gave me information that was clear, answered all my questions, and was so helpful. My experience since then has only made me more grateful to Trupanion and the wonderful, friendly people that work there. I wish my car and homeowners insurance company was this helpful and friendly!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service.

I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service. However, I have noticed a few things that are upsetting-- 1. the rate constantly goes up. I feel a bit like I am trapped now with this super expensive policy due to pre-existing conditions and every year it goes up a ton. $230 a month to insure 3 mixed breed animals with the highest deductible is crazy. I'd be better off putting that money in savings each month incase of emergency for them. 2. You upped my premium when I moved one mile away, even though I still see the same vet due to "cost of care" for the area. I am planning to use a different insurance for any future pets.

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

I have been extremely pleased with Trupanion.

I have been extremely pleased with Trupanion. Aurora was very patient and paid attention to detail.

Insurer: Trupanion

By:

Useful

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