154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 07, 2021

We have had trupanion since Marty was a…

We have had trupanion since Marty was a puppy 8 years ago. They have exceeded our expectations re coverage and payment. Marty has had several surgeries and they have supported him each time

Insurer: Trupanion

By: Maureen

July 07, 2021

Don't bother

Don't bother. They act like they care but really don't. Everything is a preexisting condition to these folks and won't pay out a dime. We've had much better experiences with other pet insurance.

Insurer: Embrace

By: Dog dad

Verified July 07, 2021

Stephanie made it real easy to…

Stephanie made it real easy to transition. She is awsome!!!!!!!

Insurer: Prudent Pet

By: Maria R.

July 07, 2021

Trupanion was amazing to us when Our…

Trupanion was amazing to us when Our Yorkie was so very sick for 2 years. Very supportive 💞❤️

Insurer: Trupanion Canada

By: Jamey Brecht

Verified July 07, 2021

The most horrible pet insurance out there over seven years paying are seniors and they never had any intention on paying

We are seniors have paid top dollar for our pet since we have got him to make sure we had pet insurance ..You have taken our money for over 7 years with never intending to ever except a claim for our dog .To us that is fraud and a scam you should have told us 7 years ago you would be doing this ..We would have saved our very limited money .Shame on you and your company .You should be sued for stealing money from seniors knowing you are never going to except a claim ..I will for sure be social media and telling whoever with listen and TV how you operate ..You scam us seniors for sure for alot of money ..

Insurer: Pets Plus Us

By: Geraldine

Useful
Verified July 07, 2021

Knee surgery

10/10. Can not say enough. I was hesitant about getting pet insurance but I’m so glad I did. I know Shepherd’s have bad hips so that altered my decision. I expected my dogs hips to go around seven but I was surprised that his knee was actually torn since four years old. Healthy paws has been truly amazing. No hassle. Fast reimbursement. I’m telling everyone I know.

Insurer: Healthy Paws

By: Marissa

Useful
July 07, 2021

Pets Best - Dental Wellness

I added the wellness coverage to my policy during my last renewal. My claim for my dog’s teeth cleaning was fully approved with no issues.

Insurer: Pets Best

By: TDaw

July 07, 2021

PetsBest

PetsBest We have been long-time customers of Pets Best. As our cats have gotten older where health concerns increase, we have found the insurance to be lacking in terms of what is covered, the limits and the reimbursement. For these reasons, we have canceled. There was far more going to PetsBest than being reimbursed.

Insurer: Pets Best

By: Jean Rowe

July 07, 2021

My first claim with Pets Best

My pet had diarrea 4x in one nite from nothing eaten that was out of the ordinary, & in the morning she had it again along with vomiting. I visited my Vet and she performed multiple tests along with an ultrasound, leading to several prescriptions, including a special RX diet & a probiotic supplement. Now I find out PB doesnt cover any RX diets or supplements, RX or not. So out of a $1200 bill, PB sent me a check for $300, $500 of which was my deductible. I think I should have received $600-$700 back. Yes it is my first experience with PB, but they seem to NOT cover more than they cover. It took well over 4 weeks to receive reimbursement and 2 weeks to even hear back after filing. Considering the claim was thru email, thats way too long to wait for a response to a claim.

Insurer: Pets Best

By: Jeanne

Useful
July 07, 2021

Great communication

My claims were delayed and the communication of that update was great.

Insurer: Pets Best

By: Anna G.

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