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I absolutely love Healthy Paws Pet Insurance! Our two year old chihuahua Layla was attacked and bit by another dog recently. She suffered deep puncture wounds on her back leg, and my husband and I were devastated and very worried. She needed emergency surgery, a hospital stay for two nights, lab tests, and several vet appointments. The vet bills really added up quickly, but knowing we had insurance for her really put us at ease about the bills and allowed us to focus on her recovery. I submitted the bills easily online with Healthy Paws, and they approved the claims very quickly, and without any questions. Healthy Paws paid over $1,600 of Layla's vet bills (90% of covered charges, minus the deductible). She recovered surprisingly quickly and is back to her old self. Thank you Healthy Paws!!!

Once again, we are SO HAPPY we decided to have Pet Insurance. Stella ou, 11 month old, Standard Poodle went to the vet with something wrong with her eye - it ended up being Horner's Syndrome. Our vet also decided to test for Lyme, just in case. The entire visit was covered - meds and all.I submitted the forms through my phone with the use of a scanner app. The next day I had an email from Embrace saying it was covered. We are 100% happy with Embrace and would recommend it!

So far Embrace has accepted all my claims. My dog has been insured since he came home so no pre-existing conditions. The only big drawback which is partially my fault for not paying attention is the first claim can take a long time to process. The reason for this is they will require all the vet claims for the first 6 months of coverage which can be exhausting to get and review. Now that that has been done things seem to be going more smoothly and so far I've gotten back what I expected. Excellent rate, no sharp increases, and the healthy pet reduction in deductible is great.

2 surgeries to remove blockage from eating foreign body.Terrific customer service easy to submit claim and constant email updates on processing claim. Follow up note to check on Hennessy. Very impressive.

Thank you for being there for us!!

I simply couldn't afford the insurance any more. Even the lower prices for more out-of-pocket.

You're always there for me and that's the biggest thing no hassles thank you

I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!

After speaking with the representative no one from claims has followed up with me as promised

Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim. I understand that initial claims take a little longer, but in this situation, none of what was submitted was a first-time occurrenc