154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 24, 2021

Incredibly satisfied customer!

I renewed my dog's policy and I am very pleased with the experience. Last year when I got the original policy, I spoke with Monica and she was wonderful. I was fortunate enough to work with her again this year when doing the renewal policy. I never felt like I was being pressured into anything or that not having insurance for Tommy made me an irresponsible pet mom. She was very thorough and answered all my questions. She even remembered that my dog had major surgery and asked how he is doing. Everyone I've spoken to has been super friendly and clearly love their pets as much as I do. I also wanted to thank Jenna for all her help and time when I called with some questions earlier. Thank you all so much!

Insurer: Prudent Pet

By: Angela

Verified September 24, 2021

The lady was excellent she help me…

The lady was excellent she help me answered all of the questions are needed.

Insurer: Prudent Pet

By: Diamond

September 24, 2021

Absolutely The Best!!

This pet insurance is simply the best. They respond immediately to your questions and concerns, and make you and your fur baby feel like family! Excellent customer service!

Insurer: Pets Best

By: Robin

Useful
September 24, 2021

They suck

They refuse every claim even annual preventive care...don't even bother with them.

Insurer: Pets Best

By: Jeremy

Useful
September 24, 2021

Trupanion Pet Insurance Saved My Sweet Dog’s Life

My sweet Ellie has been a healthy, full-of-life Boston Terrier for all of her nine years. Not too long ago she inhaled a blade of grass on one of our walks. Before her rhinoscopy, we didn’t know it was a foreign object causing her so much distress. I was desperate to find out what was causing her severe reverse and regular sneezing attacks as well as her deteriorating health. I’m forever grateful that I have Trupanion Pet Insurance. This awesome company and customer support staff quickly responded with pre-approvals for Ellie’s CT scan and then a rhinoscopy to determine a treatment plan. We saw two specialty veterinarians for these two procedures. Both offices submitted the Trupanion claims for me, so I didn’t have to pay so much out of pocket. I’ve learned Trupanion quickly sends claim payments to the veterinarians. Thankfully, Ellie is back to her bright-eyed, healthy self. Without Ellie’s Trupanion Pet Insurance and given my tight financial budget, I don’t know what I would have done to help her. Trupanion does not cover exam fees, which would be helpful especially when seeing specialty veterinarians as their initial exam fees were much more expensive than my regular vet's fees. This is important to keep in mind when budgeting for your deductible and percentage payout. Big picture – Trupanion Pet Insurance makes life better when you’re dealing with a cherished pet’s illness or medical emergency. Based on my experience in the area where I live, it appears that Trupanion has a good reputation with our local veterinarians too.

Insurer: Trupanion

By: Beth

Useful
September 24, 2021

Don’t Get Embrace

This insurance is great if your pet never gets sick. The instant it does, they will run you around in circles trying to prove it was a pre existing condition. My cat needs surgery for her ears but I thought I was covered. Turns out because I got her ears cleaned as a kitten that she has a pre existing condition with her ears. Not only would they refuse to cover anything related to her ears but they refused to cover any of her vet bills since they said she had been to the vet too much. So they covered nothing. Junk insurance. Go elsewhere.

Insurer: Embrace

By: Shannon Hanchin

Verified September 24, 2021

Very smooth and quick resopnce

Very smooth ,, and quick resopnce

Insurer: Trupanion Canada

By:

Useful
Verified September 24, 2021

We joined a few months ago and while we have never had a claim they were quick to answer my questions.

We joined a few months ago, and while we have never had a claim, they were quick to answer my questions. We lost our Trupanion dog tag, and they were quick to respond saying they will ship another one out to us.

Insurer: Trupanion Canada

By:

Useful
Verified September 24, 2021

We never had pet insurance for my pets growing up but when I adopted my dog he was already on Trupanion and I decided to keep it going.

We never had pet insurance for my pets growing up, but when I adopted my dog he was already on Trupanion and I decided to keep it going. I'm so glad I did because we've already had unexpected pet health expenses, and Trupanion has helped a lot.

Insurer: Trupanion Canada

By:

Useful
Verified September 24, 2021

You are quick to respond to requests even if it is just an automated message indicating that my claim has been received and you will get back to me soon.

You are quick to respond to requests even if it is just an automated message indicating that my claim has been received and you will get back to me soon. It is easy to call and speak with a person and your coverage seems reasonable.

Insurer: Trupanion Canada

By:

Useful

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