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representative was great and knowledgable
representative was great and knowledgable
Insurer: Trupanion
By:
Relieved and Happy!!!!
Signing up was super easy, and I'm so happy I have the peace of mind that we won't have to worry about money if something catastrophic happens to Molly.
Insurer: Trupanion
By:
Trupanion is easy to deal with.
Trupanion is easy to deal with. There are some things I don’t like, I was having financial problems and had to change my dogs deductible. I am no longer able to go back to what he had before I had financial problems. During this time of Covid related financial problems; I do not think that this is fair. His insurance kept going up and make changes due to increased premiums. I believe that the recorded calls and the information you share with the very nice and understanding employee gets sent on to the corporation and they make the decisions on how and when to increase your premiums.
Insurer: Trupanion
By:
Trupanion is upfront no hidden costs and extremely customer service-based.
Trupanion is upfront, no hidden costs, and extremely customer service-based.
Insurer: Trupanion
By:
Dog Insurance
Very helpful with starting coverage
Insurer: Trupanion
By:
Vet hospital received a declined preapproval.
Vet hospital received a declined preapproval. I called trupanion, they reached out to the hospital and were able to get a payment set up and fix a problem with my account within 30 minutes (I made some mistakes when I initially set up the account). Our little boy has been in the ICU for the past 2 days for a 105 fever. Doctor reassured me his health is good now, but still shaky. If I didn't get treatment yesterday afternoon, I would not have my cat alive today. He's only 7 months old but so full of life. Thank you trupanion for giving me peace of mind and letting me worry about my boy and not my payments. He's still in Level 4 ICU being fed chicken baby food, antibiotics, vitamins and fluids. I'm eager to see him again. I miss him so much. At least he's got his blanket and toy doggie.
Insurer: Trupanion
By:
We were pleased with our conversation the other day.
We were pleased with our conversation the other day. I ended up learning more about your program and your plans which I never knew before. Your representative was gracious and very helpful on the phone and easy to talk to.
Insurer: Trupanion
By:
You do a wonderful job in reimbursement of a claim.
You do a wonderful job in reimbursement of a claim. Only 3 days and the money is in my account. Thank you!!
Insurer: Trupanion
By:
Great claims and customer service!
You quickly settle claims and communicate great!
Insurer: Trupanion
By:
Being the first claim I have submitted the help provided was excellent and very helpful.
Being the first claim I have submitted the help provided was excellent and very helpful.
Insurer: Trupanion Canada
By: