Dissatisfaction with Trupanion Insurance
My dog had a new problem with his paw and the Vet submitted the claim. It was denied by Trupanion. Every time a claim is submitted, it seems that Trupanion doesn't pay on anything. I'm considering canceling this insurance.
- INSURER:
Trupanion
- POSTED: 07/26/2022
- BY: Shelly
- BREED:
- AGE OF PET: 0 - 3
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Everyone at Trupanion customer service is great to include Kylee!
Everyone at Trupanion customer service is great, to include Kylee! You guys at one of the very best companies that I have dealt with in my whole lifetime--the way companies should be--great customer service!
- INSURER:
Trupanion
- POSTED: 07/26/2022
- BY: Deanne
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Not happy with the way they charged me 2 deductibles for the same problem.
Not happy with the way they charged me 2 deductibles for the same problem.
- INSURER:
Trupanion
- POSTED: 07/26/2022
- BY: Bernadette
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Super site pour mon chien
Le site internet est très convivial
- INSURER:
Trupanion Canada
- POSTED: 07/26/2022
- BY: CLAUDE
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 0 - 3
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Vanessa was professional and nice to talk with but she could not solve my problem.
Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.
- INSURER:
Trupanion
- POSTED: 07/26/2022
- BY: Leslie
- BREED: Bouvier des Flandres
- AGE OF PET: 7 - 10
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Pet insurance choices
Other than the fact that the policy does not cover exam fees, it is quite comparable to other policies. I like the fact that there is no limit to the amount of annual coverage.
- INSURER:
Trupanion Canada
- POSTED: 07/26/2022
- BY: Susanne
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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Millie an Me
Megan was very helpful answered My question so I could understand, she made me and my dog feel important and not a paycheck.
- INSURER:
Trupanion Canada
- POSTED: 07/26/2022
- BY: Cindy
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I would highly recommend pet owners to purchase pet insurance with Trupanion.
I would highly recommend pet owners to purchase pet insurance with Trupanion. They are quick in response time with claims and provide direct billing to the veterinary clinics.
- INSURER:
Trupanion Canada
- POSTED: 07/26/2022
- BY: Paulette
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Happy customer
Fast, efficient, and straightforward claims process. Takes the financial worry over taking my dog to the vet.
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