Very friendly made necessary changes to our account.
Very friendly, made necessary changes to our account. Sent me an email to print out the claim form. Great service.
- INSURER:
Trupanion Canada
- POSTED: 04/12/2022
- BY:
- BREED: Samoyed
- AGE OF PET: 7 - 10
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excellent coverage and excellent response after vet visit; excellent customer service********
excellent coverage and excellent response after vet visit; excellent customer service********
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED: Ragdoll
- AGE OF PET: Over 11 years
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I chose this score for many reasons.
I chose this score for many reasons. Direct billing and very speedy reimbursement. The 90% lifetime reimbursement guarantee for an ongoing health condition once the deductible is covered. The prompt service (no long hold times) when calling Trupanion with enquirers, and the incredibly friendly exchange from Trupanion representatives..! Note: I have a couple of reservations in recommending Trupanion to friends and family which is why I didn’t score higher. They are: the substantial increase in price from year to year, and the further astronomical increase in price when a move and the the postal code changes… even though the move is within the same city/area.
- INSURER:
Trupanion Canada
- POSTED: 04/12/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Simple,easy,quick.
Vet submits the bill and I know what my portion is within a couple of minutes
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Trupanion is money well spent.
Trupanion is money well spent. The claims process is quick and easy, and the coverage is outstanding. I recommend it to people every chance I get.
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Extremely quick reimbursement!
Extremely quick reimbursement!
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I might wanna change my coverage plan
After signing up I want to change my plan and I don’t have a phone number I could call
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Sales Pitches
Initial speech by the representative was very long and scripted. Did not feel personable. I had a 30 day free trial and when calling to activate the trial the representative was actively trying to sell me the insurance.
- INSURER:
Trupanion Canada
- POSTED: 04/12/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very easy and quick to upload claim and get processed.
Very easy and quick to upload claim and get processed.
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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