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A 5-star rating is not high enough for Healthy Paws. They have been incredible. When my extremely healthy Shiba Inu got a life threatening infection (pleural effusion) from a foxtail he had to have major surgery to save his life. The estimate was $10,500. We went ahead with the surgery. When we picked him up 7 days later, I opened the Healthy Paws App, took a photo of the invoice, and hit Submit Claim. I received a confirmation shortly thereafter that a check was being sent. I also received a personal phone call to see how he was doing. Great customer service. Life is unpredictable. Save yourself a lot of anguish and get insurance for your furry friend.

I have only had my puppy for a short time before I realized that I may need insurance of some kind in order to properly care for him without worry. I did a lot of research before I did any purchasing. Heathy Paws was by far the best choice for my buck. What I didn't know is that the customer service would be so wonderful! I feel truly blessed that I chose this insurance. Recently my puppy had to have surgery, they not only kept me in the loop about the processing of my paperwork, but they called the vet to get needed forms and records in order to process my claim. my puppy had his surgery last week and I received my reimbursement today! They even sent me an email asking how he is doing. Incredible caring service! Love this company!

I never had insurance on a pet before but this was a dog rescue/adoption who came with a 30 day policy. I choose to continue the coverage and it turned out to be a good decision. My dog had gotten into an aspirin bottle and the vet allowed me to bring him over right away. I was lucky in that my vet put in the claim for me. I paid the deductible and the vet and Trupanion handled everything else. It was so nice that everything was handled for me as it was a very scary day for me. The bill might have been low compared to these other claims but the important thing is that the vet said that if my dog needed further follow up treatment, it was covered. I have heard of vet bills costing $5,000 & up for surgery, etc. so I definitely plan to keep my dog insured and certainly with Trupanion who came through for me. I would and have recommended Trupanion to other pet owners.

I never had insurance on a pet before but this was a dog rescue/adoption who came with a 30 day policy. I choose to continue the coverage and it turned out to be a good decision. My dog had gotten into an aspirin bottle and the vet allowed me to bring him over right away. I was lucky in that my vet put in the claim for me. I paid the deductible and the vet and Trupanion handled everything else. It was so nice that everything was handled for me as it was a very scary day for me. The bill might have been low compared to these other claims but the important thing is that the vet said that if my dog needed further follow up treatment, it was covered. I have heard of vet bills costing $5,000 & up for surgery, etc. so I definitely plan to keep my dog insured and certainly with Trupanion who came through for me. I would and have recommended Trupanion to other pet owners.

I feel like ASPCA actually cares for the well-being of our pets. Whenever they have been seen they call to make sure everything goes great with them. Feels like family, and their claim process is pretty fast. I wish I could have had a more detailed explanation of what it was covered alongside with the bill, but everything else is great!

I can't say enough good things about Healthy Paws. When you get a terrible diagnosis for your beloved pet (and even worse, when two of your pets get a terrible diagnosis within a year of each other) and you are just feeling completely shattered, you don't want to start calculating what you can actually afford in order to help them. You want to be able to pass your credit card over to the vet and say "Luckily we have pet insurance. What is the best medical route for our pet?" Healthy Paws makes it easy- it's easy to choose the level of insurance you want (calculating deductible vs premium levels), it's easy to submit a claim (super handy app on phone, usually I do it before I've even left the vet office) and it's easy to get your coverage payment. Their underwriters do a very reasonable job when it comes to pre-existing conditions. Their customer service people are pleasant and caring. (I just got a personal email from them asking how our dog was doing post surgery) I recommend Healthy Paws to all my friends and recommend getting it early on during your pet's life. You will not regret it.

Customer service, customer service, customer service! Need I say more?! Prompt responses, clear benefits, and reimbursements are a breeze. I have recommended Embrace to many of my pet owner friends.

I had bought Embrace for my cat, Jack, when I adopted him. He was 3 years old. He just passed from a rare form of lung cancer. I didn't realize that the plan he had did not cover dental nor prescriptions so do purchase the Wellness plan which will cover dental and perhaps prescriptions. I was delighted though that when he became ill, that the Wellness plan covered homeopathic remedy from his vet and when it he was terminal, Embrace moved forward in reimbursing without obstacle. I made certain to provide a medical history, chart notes, and complete invoices when filing claims. I think this assisted the claim adjusters in their evaluation. Their customer service team was compassionate and efficient. Two paws up.

Healthypaws has been nothing short of excellent when helping us deal with several different issues with our beloved yellow lab. Unfortunately, she has been a little accident prone in her early life and has needed more veterinary care than expected or wanted. Healthypaws hasn't let us down and was always quick with response and reimbursement as well as concern for Ellie's well being. We would not hesitate whatsoever in referring Healthypaws to others...and will certainly enroll any of or future pets with Healthypaws!

My dog, Rosie, has had several health issues in the last couple of months. This was our first experience with our newly acquired insurance through Embrace. They were quick to respond to my claims, and they were processed in a timely manner. I am grateful for them and happy that I chose Embrace over the other options that are out there. Thank you so much for your professionalism and quick handling of my claims.