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Peace of mind
Fast, friendly, knowledgeable customer service. This was my first time signing up for pet insurance and the customer service representative was very helpful. Having pet insurance gives you peace of mind! I highly recommend Trupanion!!!
Insurer: Trupanion Canada
By: Sarah
Thank heavens for Healthy Paw insurance
Healthy paws insurance company is very easy to work with, very caring about my toy poodle and extremely quick with settling the claims. So happy I chose Healthy Paws for my little one. In the two years I have had AahChoo she has had three very expensive incidents and healthy paws was right there by my side.
Insurer: Healthy Paws
By: Louise
I have never had pet insurance in the…
I have never had pet insurance in the past, but I decided to take the plunge back in March/2021. A month ago, when my pup had been attacked I was SO grateful I had it to help with the vet bills. It was so simple to sign up originally, and so easy to file a claim. I've had incredible customer service and have been very impressed with the speed with which my claim was processed. Not to mention, a very thoughtful follow-up email we received checking up on our pup's recovery! I'm truly impressed with Healthy Paws and so grateful for them through this challenging time!
Insurer: Healthy Paws
By: Carrie-Lynn Neales
This is the first time we had major…
This is the first time we had major expenses with our dog. I was very surprised with the reimbursement coverage and the timely manner in which we received it.
Insurer: Pets Best
By: Erik
Not a happy camper! Trupanion wins...client loses..
I have been paying Trupanion a lot of money for a lot of years! I also bought into the added care package including chiropractic care. I guess after all the years of paying out I forgot the stipulation that they require ANY chiropractic treatment to be from a veterinarian. I took my dog to a registered, licensed, regulated Animal Chiropractor, who unfortunately is not a veterinarian. Therefore .... None of it is covered! There is no reason why this specialized care isn't acceptable! They have the credentials and the expertise and the training.. They should be covered! I don't know of any veterinarian that is doing chiropractic adjustments in this area. My own vet recommends chiropractors that are not veterinarians! This doesn't make sense and I think it's outdated. But... that's the way it is... not happy with you Trupanion! AND why is it when I just recently spoke to one of your client care people about the chiropractic care she NEVER mentioned or asked if the Chiropractor was a veterinarian? Why didn't she mention that? She looked at the slip I sent in and said it should be fine and be covered! NEVER asked if the person was a veterinarian... Second point: Re: your reporting of claims paid: If I look at a claim.. or what was paid or not.. it only shows me the total amt of money claimed, dealt with. There is no mention of what exactly is being claimed! Is it for medication? is it for surgery? is it for other services? It should be stated so the client sees exactly what is being covered or rejected. Please 'up your game'..... Be more transparent NOT HAPPY WITH YOU TODAY
Insurer: Trupanion Canada
By: I Bennett
The very BEST Pet Insurance and remarkable kind and quick claim handling.
We cannot say enough good things about Trupanion Pet Insurance. Twice this year one of our Goldens racked up pretty hefty emergency surgery charges. Trupanion staff, reviewed, reconciled and paid us for our claim--both times--within three days. Every premium penny we've spent (extremely reasonable premiums) has been money well spent. We have referred others to Trupanion and will continue to do so.
Insurer: Trupanion
By: Linda
The very BEST Pet Insurance and remarkable kind and quick claim handling.
We cannot say enough good things about Trupanion Pet Insurance. Twice this year one of our Goldens racked up pretty hefty emergency surgery charges. Trupanion staff, reviewed, reconciled and paid us for our claim--both times--within three days. Every premium penny we've spent (extremely reasonable premiums) has been money well spent. We have referred others to Trupanion and will continue to do so.
Insurer: Trupanion
By: Linda
I have used Pets Best for many years…
I have used Pets Best for many years and the only thing I have been disappointed with is the long delay in receiving my reimbursement checks.
Insurer: Pets Best
By: Kathy Dewey
Insurance isn't too bad compared to…
Insurance isn't too bad compared to other plans
Insurer: ASPCA
By: Richard Diaz
Just got the insurance policy got my…
Just got the insurance policy got my puppy, got her medication, submitted the claim and received direct deposit in 5 days! Great service.
Insurer: Pets Best
By: Sergey Kim