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So helpful knew all the answers to my questions was confident and knowledgeable.
So helpful, knew all the answers to my questions, was confident and knowledgeable.
Insurer: Trupanion
By:
The claims processing from Trupanion is simple and efficient.
The claims processing from Trupanion is simple and efficient. If you have a 'clean' claim, it is paid in a couple of days. The only issue I have had with Trupanion is when claims are denied. When that happens, it takes a lot of time providing the justification for turning over the adjudication decision.
Insurer: Trupanion
By:
The level of service I received was perfect.
The level of service I received was perfect.
Insurer: Trupanion
By:
The monthly cost may be prohibitive especially when premiums increase unexpectedly by 30%
The monthly cost may be prohibitive, especially when premiums increase unexpectedly by 30%
Insurer: Trupanion
By:
The speed in which you process claims always leaves me in awe.
The speed in which you process claims always leaves me in awe. Thank you.
Insurer: Trupanion
By:
Trupanion is a complicated process.
Trupanion is a complicated process. Their initial sign-up coverage details are confusing at best. I would think they could list coverages and deductibles in a type of list to add clarity to what is covered and what is not. Also exactly how the deductible works-such as every little issue the pet goes in for, if not exactly like a previous issue, is considered a new deduction. Your rates also keep increasing by 10-20%. When I took out the policy I was told the rates would remain stable for 2-5 years. I am extremely disappointed in what I was “sold” vs. actual coverages.
Insurer: Trupanion
By:
Trupanion is awesome!
Trupanion is awesome! Always prompt and efficient. So happy my Winston has coverage with such a great company. One of the best decisions I ever made for my pet!
Insurer: Trupanion
By:
Trupanion is easy to file a claim.
Trupanion is easy to file a claim. Staff available to assist in questions, filing etc.
Insurer: Trupanion
By: