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Always a quick and easy transaction
Always a quick and easy transaction
Insurer: Trupanion Canada
By:
always good service peace of mind
always good service, peace of mind
Insurer: Trupanion Canada
By:
Exceptional service.
Exceptional service. My vet submitted paperwork on Friday night, I received an email from Trupanion that my claim was received, then money was deposited in my bank account on Sunday. I can’t say enough about how easy it has been to deal with Trupanion.
Insurer: Trupanion Canada
By:
It seems nothing will ever be covered by Trupanion.
It seems nothing will ever be covered by Trupanion. My dog was bitten by a coyote! Luckily it was superficial! How many bites will he have to get to have the deductible covered! Lol not really.
Insurer: Trupanion Canada
By:
Basically they can tie any claim to a…
Basically they can tie any claim to a possible "pre-exisiting condition" and determine on an indivdual case basis whether or not to cover the claim. When I spoke with the sales agent it was clear that getting them to pay any claim will be an issue. I tried anyway - and after an excellent yearly exam she was prescribed prescription food. First time and claim was denied. Beware
Insurer: Trupanion
By: Krista Abercrumbie
Excellent service
Knowledgeable, friendly, courteous customer service always. Quick turnaround on payments of claim. 100% pleased
Insurer: Prudent Pet
By: M. Cowans
Never again
For the amount of money I pay every month for this insurance, Pets Best is very selective with what they reimburse. I wish I would have went with another company a long time ago. I am canceling my account now after my last claim was denied.
Insurer: Pets Best
By: Jessica
GREAT service
GREAT service. Prompt response, excellent coverage. Straightforward and easy to use. With a Labrador who is very active and curious, the insurance was well worth it as she grew up. Now that she has been diagnosed with Addison's disease at age 5, she will need meds for the rest of her life, and we are doubly glad we have Embrace.
Insurer: Embrace
By: Dr. Elise Geary
Won’t even cover a service I paid that…
Won’t even cover a service I paid that says it would
Insurer: Spot
By: customer
Claims taking too long to process
I have been very satisfied with Petsbest service in the past. However, the last two claims have taken over a month and I feel that is too long. Thank god my claims were for $46 and $500 not $1000's. Please speed up the process.
Insurer: Pets Best
By: Brian Kudrna