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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Dependable
Very Dependable. And quick
Insurer: Trupanion
By: Christine
No one comes close......
No one comes close to the level of care, compassion, and ease of submitting a claim. The agents are available when you need them, and the price point reflects exactly what you will get. Trupanion is the gold standard for everyone ese.
Insurer: Trupanion Canada
By: U Malik
Help was very quick and great polite…
Help was very quick and great polite customer service.
Insurer: ASPCA
By: Jane M
Easy
Easy, efficient and also help to rescue ones that are in need
Insurer: ASPCA
By: Andrea Horvath
Not impressed
The claims reimbursement process is super slow. Takes months to get a claim reimbursed. Also there is no way of checking how much is left on your deductible, customer service says you just have to add up all of the claims you’ve submitted over the year which is a very difficult way of figuring it out. Not very user-friendly or good customer service. They also will not allow you to change your deductible mid year even if you want to pay more to reduce the amount of your deductible. whatever you choose on day one you’re locked into for the entire year.
Insurer: Pets Best
By: Amy Christiansen
Enrollment
Your website made it easy to enroll my dog in an insurance plan. Hope I never need to use it but feel better knowing it's there.
Insurer: ASPCA
By: Linda A Carrigan
Signing up for insurance went smoothly…
Signing up for insurance went smoothly and was easy. However, I can't comment further on insurance until I use it filing a claim.
Insurer: ASPCA
By: Andrew Varela
Always fast, efficient, and responsive to questions.
Always fast response & answering any questions. Claim reports always clear.
Insurer: Trupanion
By: Bruce
Easy to join
Easy to join, nice customer service.
Insurer: ASPCA
By: PATRICIA R