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Every time I submit a claim its always…
Every time I submit a claim its always smoothly and I usually get reimburse between 2 weeks or less. The few times I have called I have received great customer service.
Insurer: Pets Best
By: Brenda Flores
My dog needed emergency surgery…
My dog had an obstuction in his intenstine from swallowing a part of a dog toy. He had to have emergency surgery. Of course we were distraught. Luckily, things went very well and he is healing nicely. The additional stress of a huge medical bill was taken away from the equation since we had Pet insurance taken out when he was a pup to insure against this very type of unforseen event. This was my first claim so I was a little intimidated, but let me say, the claim submission was a breeze. I just needed to submit a photo of the invoice and Health Paws did the rest. I was sent emails with updates and they have an app as well. I received my money in one week via direct deposit. We are extremely satisfied.
Insurer: Healthy Paws
By: Lisa Westerman
Amazing customer service
Before filling out the online forms I called the customer service number provided on their website and spoke briefly to a customer service representative. She was extremely nice and patient explaining to me every single detail of what the options were, what the plans covered, the prices, etc. The prices were excellent and the coverage plans are really good compared to alot of other companies. Filling out the online form was done in about 10 minutes and was very easy to understand. Loved my experience with my enrollment and definitely looking forward to testing out my coverage at my local vet clinic!
Insurer: Trupanion Canada
By: Julia McCrea
Highly recommended
We were lucky to have the foresight of choosing Healthy Paws when our lab was just a puppy. He has had 2 unfortunate major surgeries leaving us in several thousands of dollars in vet bills and both times, Healthy Paws processed our claims quickly and with absolutely no hassles. They covered what they promised and we only had to pay a small fraction of overall costs. They also followed up to make sure he is doing ok post surgery. We highly recommend HP!
Insurer: Healthy Paws
By: Manjiri Keskar
with nearly $200 in vet bills for an…
with nearly $200 in vet bills for an infection and medications, we received less than $17 in re-imbursement. Our dog has NEVER been sick, routinely gets his shots and is only 2 yrs old. According to "Pets Best" the reason for this denial of some of the claim is that we exceeded our policy amount allowable. We are paying Pets best $500 + a year to cover 1 dog. We would be better off putting the money into a money market fund in our dogs name. we will be leaving Pets Best.
Insurer: Pets Best
By: Jerry
I filed a claim for my puppy Bohdi
I filed a claim for my puppy Bohdi, and received top both service from Spot pet insurance.
Insurer: Spot
By: Eric Ladwig
Will scam you.
They claim they are the best provider but god they have made so many mistakes it’s not even funny. They twist words and provide you the wrong information on your plan, payment, and other details. Had to go through BBB with my proof to get them to fix it. I paid thousands in monthly fees yet they never paid a Penny of my dogs vet bills. Once they fixed my plan and their original mistakes they refused to back date unless I paid over a thousand dollars extra and made us go through waiting periods again months and months after we’ve had the plan. Mistakes made left right and center it was disgusting- my vets go to make an appeal as they were not fixing the issues they created and trupanion advised them not to. Faking pre existing conditions for one of my dogs months after we got trupanion bevause they didn’t want to pay out, telling my vet not to appeal and leave it. Refusing the proof of all our vet records proving they do not have these pre existing conditions. My vet office is working hard and has been for weeks to fix it for me with paperwork as they have never had such a pathetic issue with trupanion. We say these visits are for the same issue as last time and they make us pay a new deductible for each visit so they don’t pay out or cover ANYTHING. YET Still advised my vet not to appeal. Seems like a scam and their customer service is a joke always using pre recorded useless messages. Wouldn’t recommend starting a new plan with them at all if you can similar or same pricing somewhere else. Be aware of these issues and do not let them scam you.
Insurer: Trupanion Canada
By: Brittany B
Review
My puppy got diarrhea and ear infection a month ago. It’s my first time having a puppy and the cost really shocked me coz it was a thousand. Luckily I purchased my insurance last December and I got reimbursed with the 80% after my deductible in less than an hour. I was kinda skeptical about pet insurances but I learned that it’s really a necessity if you have a pet dog. Infairness to Furkin, the premium is the most reasonable premium that I found and their coverage is great. I really recommend it.
Insurer: Furkin
By: Jhai
We recently signed up to have two of…
We recently signed up to have two of our pups insured with Pets Best and I have to say it was a great decision. A newly adopted pup had some digestive problems plus we needed a wellness check and the ease with which we were able to submit our claims was great. We have already been reimbursed directly into our bank account for the first vet visit.
Insurer: Pets Best
By: Lane Susan
Very easy to get insurance for my…
Very easy to get insurance for my babies 🐕
Insurer: ASPCA
By: Julie Larsen