Trupanion Canada | Pet Insurance Review

After going through an emergency situation with our previous boy and running up the credit cards to save his life, but also facing the financial situation when we should have been 100% handling our emotional situation and not having to think financial, we went with Trupanion with our next two, and so happy we did! Vets can direct bill and within mins of bill being submitted, I receive a text giving me the amount Trupanion is covering. I just had an emergency yesterday with my boy, never thought twice about costs and affordability, had all necessary tests done, Trupanion covered almost half, and we only had to cover less than $1000, including our deductible, and I could 100% focus on his wellbeing and getting him through his situation and healing. So grateful to Trupanion and their caring and fast service!

I was told when purchasing this insurance that the rates don’t increase as the dogs age. Well my dogs premiums have gone from 2 dogs 60$ per month to well over 100$ per month in one year. One dog is 2 years old without one claim. The other dog is 6 years old with minor thyroid issues. The reason I bought insurance when my dogs were puppies was so the premiums would be low and I was told they would not increase as the dogs age. This was not true! Don’t purchase pet insurance with Trupanion!!!

Trupanion has been helping to look after my dog, Belle, since she was a puppy. She has had a wide variety of health issues but Trupanion is always there with financial and personal support. I don't what we would have done without it. Thank you.

When my dog Trigger, who is a year and a half did not eat his breakfast I got concerned but thought maybe he wasn't hungry yet. Then the vomiting started in the afternoon and he wouldn't drink water. I called my vet and they took him right in. They believed he had a foreign body and took x-rays where something was seen in the stomach but could not be made out. They gave us meds for him and had us bring him back in the morning. He had gotten much worse over night and they did a barium study to see if he had movement in his stomach and g.i tract. At noon the vet called and said the barium was not moving at all and emergency exploratory surgery was needed so I went in signed the papers and he went under. After the surgery we found out from the vet there was no foreign body, it was food rotting inside him because his stomach and digestive system went into Ileus (it was paralyzed). They don't know why or how but this meant he would have to stay at the vet for a week however, we would take him home at night. During the day he needed an I.V for fluids, stimach meds, and antibiotics. He would not take anything by mouth and was not using the washroom. I am happy to say, he is not fully recovered but he is back home after what was a traumatic nightmare of a week for not only our pup but us as well. It was made so much less stressful by not having to worry for a second, if we would be able to afford all of this. The bills were in the thousands and every single time Trupanion worked with our vet and all I had to do was pay my portion which was usually pennies in comparison. After my deductible was paid they did everything else. We could focus on our pup not worrying about finances, or if we could afford his treatment, for that I will forever be greatful. Everyday there was new bill but I only paid my deductible once, the same illness the deductible is paid once and that illness will never be charged a deductible again. If I had questions customer support was on call 24/7 and I never had to try fighting with an automated recording. Thank you so much for everyone at Albany and Trupanion. They made it so easy to focus our attention where it needed to be and not adding tons of paperwork and bills on top. No confusing jargon just super simple and I have all receipts and claims accessible in my account at any time.

They are the easiest company to deal with. And the fastest too. I was with another company with my previous dog and TruPanion are far superior. I wouldn’t go anywhere else.