Trupanion Canada | Pet Insurance Review

While Trupanion did promptly pay a portion of my first claim after 2 years of having this insurance, they first tried to have me pay the deductible twice because there were 2 small growths to be removed in one surgery for my dog. They considered it 2 separate claims. We had to NOT remove one of the growths in our claim in order to avoid paying the $1000 deductible a second time. Otherwise, their contribution was going to be $87 on an almost $2000 surgery, after we've paid over $3000 in premiums for an otherwise healthy 2 year old dog. After 1 year of having Trupanion at $112/mo, they raised the premium to $140/mo due to 'increased costs for pets like mine in my area', then 1 year later, exactly 3 days after my claim, they raised my premium again to $175, stating the same reasons. Both times the increase was roughly 25%. Despite their claims about helping limit pet healthcare costs, their insurance premiums continue to move upwards at a rate far in excess of other types of inflation. I can only conclude that Trupanion either cannot properly assess projected costs and establish reasonable annual premium increases that align with a reasonable level of inflation and expected profitability, or they simply use scheduled and seemingly outsized premium increases to continually boost revenue on the hopes that most pet owners will be compelled by the fear of a cataclysmic future vet bill to keep swallowing these unreasonable rate hikes. I've decided to cancel this coverage effective immediately and simply budget a similar amount monthly in an investment account to help offset future vet costs. I'm willing to accept the risk of a possible large future expense over the certainty of spending evermore thousands of dollars on premiums, with no guarantees the rates won't continue rocketing upwards annually. My 'premium' payments will remain wholly mine and can grow at the same reasonable rate as my other investments.

Scam insurance. Don’t look at overall reviews, they used to be better, sort by most recent. They sell you on the idea of buying a policy when your puppy is born to lock in low premiums since the value of this policy is for when your dog is elderly. You end up paying premiums for a couple of years and without even submitting any claims, they start increasing your premium every year by 25%+ Essentially they steal your money in the early years when your dog is super low risk, the. they crank up premiums as your dog gets older completely defeating the purpose. Don’t trust Trupanion, don’t waste your money, go elsewhere.

Trupanion may not increase your premiums based on age but they will commonly increase your premium casually by 20% base on the cost of care etc...no other insurance I have goes up 20% multiple times within a 10 year period. shame

Beware of policy wording. I signed up but after fully reading the policy I cancelled and switched elsewhere. They cover 90% of the bill MINUS the exam fees (which if you need a specialist can be $350+tax) and taxes. So where I am tax is 13% which means at most they cover 77%. They claim to not increase premium with age but it is very clear in the reviews to after a few years they will jack your premiums way up. Many people aww their premiums double. Their deductible is per illness so if you pay 700 for an emergency to start the coverage you would have to pay it again if your dog starts vomitting again. In general really read the policies in depth and look into reviews and you will see this is a very misleading company. I cancelled and that wasn't too difficult. Hopefully it get processed as they promise.

Marylène was my contact at Trupanion, she explained everything very clear. I opted for Trupanion as it was a better deal than the other Pet Insurance Companies. Thank you Marylène for the excellent service.