Trupanion Canada | Pet Insurance Review

We did like the coverage of Trupanion when we first hired them to cover the insurance for our dog at 2 years old. The rates were better and coverage was more than others we researched. Our dog is now 13 years old and the coverage has just been increased another 10 dollars per month. The reasoning I was presented is that the price of vet bills has increased in my area. That is very vague. I would suggest you look carefully into long term coverages, as once you cover your pet and try for another carrier later on, the monthly charge is astronomical. We are not happy with the unnecessary rate increases, especially as our dog is never sick.

Literally does not cover a single thing you have to pay so much money before they even think of covering is so unhelpful has the worst website. Literally wish I could give it negative stars I hate trupanion.

While Trupanion did promptly pay a portion of my first claim after 2 years of having this insurance, they first tried to have me pay the deductible twice because there were 2 small growths to be removed in one surgery for my dog. They considered it 2 separate claims. We had to NOT remove one of the growths in our claim in order to avoid paying the $1000 deductible a second time. Otherwise, their contribution was going to be $87 on an almost $2000 surgery, after we've paid over $3000 in premiums for an otherwise healthy 2 year old dog. After 1 year of having Trupanion at $112/mo, they raised the premium to $140/mo due to 'increased costs for pets like mine in my area', then 1 year later, exactly 3 days after my claim, they raised my premium again to $175, stating the same reasons. Both times the increase was roughly 25%. Despite their claims about helping limit pet healthcare costs, their insurance premiums continue to move upwards at a rate far in excess of other types of inflation. I can only conclude that Trupanion either cannot properly assess projected costs and establish reasonable annual premium increases that align with a reasonable level of inflation and expected profitability, or they simply use scheduled and seemingly outsized premium increases to continually boost revenue on the hopes that most pet owners will be compelled by the fear of a cataclysmic future vet bill to keep swallowing these unreasonable rate hikes. I've decided to cancel this coverage effective immediately and simply budget a similar amount monthly in an investment account to help offset future vet costs. I'm willing to accept the risk of a possible large future expense over the certainty of spending evermore thousands of dollars on premiums, with no guarantees the rates won't continue rocketing upwards annually. My 'premium' payments will remain wholly mine and can grow at the same reasonable rate as my other investments.

Scam insurance. Don’t look at overall reviews, they used to be better, sort by most recent. They sell you on the idea of buying a policy when your puppy is born to lock in low premiums since the value of this policy is for when your dog is elderly. You end up paying premiums for a couple of years and without even submitting any claims, they start increasing your premium every year by 25%+ Essentially they steal your money in the early years when your dog is super low risk, the. they crank up premiums as your dog gets older completely defeating the purpose. Don’t trust Trupanion, don’t waste your money, go elsewhere.

Trupanion may not increase your premiums based on age but they will commonly increase your premium casually by 20% base on the cost of care etc...no other insurance I have goes up 20% multiple times within a 10 year period. shame