4
out of 5
POSTED: | BY: Charlotte
Great service, fast payment, but vet note required
Claims were both processed in 2 days and check received within a week.Only issue is that one drug was not covered. After calling, a vet note was required to cover that drug. The problem is that since the claim is closed now it's going through an appeal etc... would have preferred to have been contacted to get the fax from the vet before the claim was closed.