Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Susan Hatt

Fast, excellent service

My golden doodle puppy (6 months) ate half of a soft plastic dog toy. In his stomach, the pieces hardened into little knife shards. The vet hospital extracted 22 pieces of the stuff through an endoscope. So glad I had Trupanion insurance!!
5

out of 5

POSTED: | BY: Monica

Very pleased with service

I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.
5

out of 5

POSTED: | BY: Carla

Love love love

I've had Trupanion for about 5 years now and they are truly the best. Every time I submit a claim it always gets processed super fast and I get the money in no time. They were also the only pet insurance company that would even cover my senior dog. Thier rates are always affordable and their coverage is the best in the business, trust me I did my research. It's very reassuring to know that my baby boy is protected and that I'll never have to worry about his health and money. Thanks Trupanion.
5

out of 5

POSTED: | BY: Donna P.

Trupanion Saved Yumi's Life - Twice in 17 Days!

Our yellow Lab Yumi is only six years old and a cancer surviver. During her cancer treatment I was advised to buy pet insurance from Trupanion, even though the cancer treatments would not be covered. I almost didn't, figuring what good would it do to have another bill to pay during this difficult time? What else could possibly go wrong? Well, I am so thankful I did, because seven or so months after I enrolled her, she was cancer free but had an unrelated and very sudden and very severe attack of pancreatitis. Despite having the best care available to her, Yumi was given only a 50/50 chance of survival the night she was admitted to a level 2 ICU at the vet hospital. She spent five nights there, was discharged, but returned to ICU less than three weeks later with a relapse for three more nights of care. Trupanion made her treatments possible. Without Trupanion her care would have been prohibitively expensive and I shudder to think what our alternative would have been with her is such agony for so long. Trupanion's assistance allowed her to have the life saving plasma and other specialty transfusions she desperately needed, along with routine supportive care and close monitoring, without which she very well may have died. Trupanion did exactly as they had told me they would do during our pre-enrollment conversations, which was to work immediately with the vet hospital to arrange direct payment to minimize our out of pocket costs, to keep in frequent communic
5

out of 5

POSTED: | BY: Bill J

Trupanion is the only Pet Insurance to consider

We were recommended Trupanoion by our Veterinarian Dr. Lisa Ciucci and Dr. Al Angel less than two years ago for our German Shepherd Puppy. With the exception of one surgery to remove a testicle that did not drop and could have been a future problem, the other few issues we have had, we have been reimbursed promptly. Trupanion has been very professional and we would recommend this to all our friends that have pets.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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