Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Sylvia Cheng

Trupanion claim

Claim was processed fast. Received it within a week. Love that there's 90% coverage on all medical treatments. Gives me a peace of mind and allows me to prioritize my dogs treatment over the cost of the treatment.
5

out of 5

POSTED: | BY: Barbara Gunning

No Muss - No Fuss

The easiest process ever. Our Vet handled the forms. Trupanion called to say what was and what wasn't covered. We were so pleased that just about everything was covered. It paid for itself in this one claim. And the staff was very professional and courteous. Thank You!
4

out of 5

POSTED: | BY: Judy Goldstein

great

Trupanion did exactly what they said they would do.....very pleasantly and quickly.....I am almost 100% satisfied except....after spending all this money to alleviate violets problem..which was almost a miracle......the only problem I personally have now, is that since the osteomyelitis was in her mouth,,,,, prophylactic dental cleaning is recommended..... I am a nurse on disability..... got health insurance due to extremely fixed income......could really use help w the cleaning in this unusual situation...... otherwise I am 100% pleased w trupanion
5

out of 5

POSTED: | BY: Anne Weinbach

I LOVE this company

I have submitted a number of claims for my dog. The coverage is excellent, but even better is the customer service. I am very impressed with Trupanion, and only wish MY health insurance provider would act with the same speed and humanity.
5

out of 5

POSTED: | BY: Lisa Stowe

Great coverage and exceptional service

When I adopted a three legged cat I thought pet insurance would be a good idea to make sure his health is well taken care of. My vet suggested Trupanion so I went with them. To date I have made two claims and both the service and ease of reimbursement has been excellent. Trupanion's customer service is also prompt and the tone of their emails make me feel like they really care about my cat's welfare. Their coverage is extensive and my vet submits the claim so I don't even have to do any claims paperwork. Easy peasy. Love Trupanion.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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