Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Sandra Cobby

Service

We have 2 golden retrievers that are almost 8 years old. We have had them covered through Trupanion since we got them as pups and have been very satisfied with the service. We are always recommending the company to new pet owners.
5

out of 5

POSTED: | BY: Larry Cameron

Great Company

Trupanion did a fabulous job keeping me updated with claims and they paid 90% of Oscars Veterinary, medications and his rehab this is a very good pet insurance company and I recommend it to everyone with a pet. Larry Cameron
5

out of 5

POSTED: | BY: Anne-Laure Braga

Kind, fast and very helpful

Out of nowhere, our dog got sick and ended up needing an emergency transfusion. She had to stay 2 nights in observation and have several tests performed to find out what was making her sick. Not only were we really worried that she may die, it was also very expensive. But when a treatment can save your dog's life, how absolutely devastating would it be to be not be able to approve it because of cost? I'm so glad we had insurance through Trupanion. I called wih tears in my voice to try and figure out what I needed to do and they were so nice and helpful. I received an email stating they were reviewing my claim the very next day after i submitted it and I received a check in the mail that same week. I am so grateful that i could focus on getting my dog the best care she needed instead of also having to focus on ways to pay for her care.
5

out of 5

POSTED: | BY: Christie Edgar

Excellent

I love Trupanion and refer and recommend Trupanion (insurance) to anybody and everybody I talk to. I am so thankful I have coverage for Cindy. I love the sliding scale option for deductible and the 90% coverage.
5

out of 5

POSTED: | BY: Ellen Silbermann

Excellent in every way

I was impressed by each step of the process in submitting a claim. I was notified my claim had been received and quickly updated as it was reviewed. A check was issued within 10 days of the medical incident - my own family doctor should be so prompt!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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