Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Kay Witt

Trupanion is the best!

Trupanion is far and away the best pet insurance I have ever had. They pay 90% of claims, excluding only examinations. The have no schedule of benefits and do not exclude breed specific conditions, and they cover hip dysplasia. The claims process is amazing. Fax the itemized receipt along with a completed and signed Trupanion form; for additional related claims, fill out only two lines at the top of the form. Processing is often done the same day!. Checks arrive within 2 weeks. Trupanion rocks!
5

out of 5

POSTED: | BY: Jackie Thompson

Awesome

Came home from camp and needed to have the dog examined. Called the vet and they gave me an APPT. Took him up and sure enough he had hot spots on both sides of his neck. But as I was going to pay Amanda said to me "I know you have pet insurance so I can submit this bill for you and we will know in 10 min what your portion will be. I was so happy because I didn't know that you could do that right at the vets office and they pay the vets office directly leaving me to just pay the balance. I was thrilled. Thank you Trupanion!!!!!!!!!!!!!!!!!!!!!
5

out of 5

POSTED: | BY: Amanda

Customer Service

My experience with this company has exceeded my expectations. Every time I have called the representatives are extremely friendly, efficient and knowledablge. I'm so glad I made the decision to acquire a pet insurance service with them for my little pug. I continue to refer them to other pet owners and can't say enough about how pleased I am.
5

out of 5

POSTED: | BY: Miriam

Prompt and paid claims

Our experience has been great with Trupanion. Have had the insurance for one year. Our puppy had more than her share of issues and Trupanion was prompt and paid the claims that were due. Insurance being what is, you hope you never use it, but we got our value from the policy this year. The best part was they always reviewed the claim quickly and paid quickly when something was owed to us.
5

out of 5

POSTED: | BY: gena

me & my kitty would be sunk without "Tru!"

I registered my then 12-plus yr old kitty about a year BEFOE she developed an alarming "hacky" cough in Dec 2014; since then she gets $90 worth of shots evry 2 1/2 to 3 wks, for which I PAY less than $9--I'm on fixed income, anbd this is a blessing for both of us; Trupanion pays their share before we leave the vet's office, and promptluy send hard copies, and always follow up w/emails!--I'm SO GLAD I found Trupanion, I carry brochures to give out to folks..ifand when it's time for a"next" cat, I'll be getting Trupanion right away!
Please leave a review

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
Provider website

Get a quote today

Leave a review