Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Mindy

Couldn't be happier

I have been with Trupanion for almost 5 years now. My dog has needed 3 surgeries on her leg and I couldn't be happier with the service with trupanion. They process the claims promptly, they follow up with emails. I truly believe I have an insurance for my pet that really "cares about my dog" it's great to know. In the time of a difficult and emotional event for your dog. Financially I do. It have to worry because trupanion is there to protect my pet and her financial needs.
5

out of 5

POSTED: | BY: Gary Chiasson

cataract Surgery

Trupanion has been great at covering the medical expenses for our dog. He has had many medical conditions including going blind because of cataracts. Surgery to correct this condition was covered by Trupanion and we were re-imbursed the portion they covered in 3 days. Awesome insurance company.
5

out of 5

POSTED: | BY: Elaine Loney

Trupanion leads the pack

I am always astounded at the speed at which claims are handled. Trupanion not only reimburses me quickly, but staff communicate effectively from the moment the claim is received through processing. We are very pleased with the coverage our dog has received over the past seven years, especially for all the medications and tests needed to treat his chronic diseases.
5

out of 5

POSTED: | BY: Jeff Rondeau

Hassle free coverage; they give what they promise

I have had Trupanion for ~ 8 months to cover my Great Dane. Given what I was going to pay for him and the various things he could be prone to, I felt like insurance was prudent. I did an absolute ton of research into all of the major companies. I weighed all of the pros/cons -- there's no one company that's perfect (example: I really wish Trupanion had some form of coverage for at least a portion of the exam), but for what I needed Trupanion seemed best. I was amazed at how for each and every company (to include Trupanion), there were reviews that said they were absolutely fantastic and others that said they'd rather lose their right arm than go with this company again. I can honestly say that thus far, my experience has been perfect. I have a zero deductible plan. I go to the vet and pay my bill. My vet submits the claim to Trupanion for me (the claim form takes about 10 seconds to fill out) and voila: a check for 90% of what's covered arrives in the mail. No hassles, questions, resubmissions or attempts to hide behind tricky language so as not to pay. I get an email to say they've received my claim and another that says the check's on the way. I've probably submitted 5-6 claims thus far and have yet to have a problem. I can honestly say I've been very satisfied. Even their phone people were nice when I called
5

out of 5

POSTED: | BY: Freda Bock

Great Product and Service

I have subscribed with Trupanion since 2011 for all my 3 pets. A few months after I joined, my Yorkie Samson developed a serious illness and the staff at Trupanion were extremely understanding and helpful and supported all treatments required to bring Medicationa ndhim back to health. Now, both my cats are senior citizens, and as such have developed some health issues, which Trupanion is helping with medication/supplements. The new Claim process is quick and efficient. To date, I am very pleased I chose Trupanion over the previous insurer I had. Trupanion tends to make things easier not harder and they are up front about what is covered and what is not. Other companies I dealt with used ambiguous language and you never were sure if you are covered or not. Kudos Trupanion.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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