Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Susan K

Examination of illness of pet

Although, I very pleased with the Trupanion insurance coverage for my dog, I don't understand when you take your dog in to the vet for an illness, why the examination of said dog is not covered. How else can the vet do the diagnosis and decide what to do for the animal?
5

out of 5

POSTED: | BY: Tay

The best thing could have happened to my dog

My pet has had allergies through the year of allergy I told her vet do anything you need to do. I had full confidence that experience are not issue for her treatment. It's all over now she is healthy. Trupanion gives me and my dog peace of mind that at any time she needs attention money is not our concern oly her well being.
5

out of 5

POSTED: | BY: Patricia Taddeo

Could't believe how fast refund came!

Took my dog to the vet for a severe cough. Less than two weeks after the visit, I received the refund check from Trupanion. My other carrier took forever to send the check. What a nice surprise receiving the money so fast.
5

out of 5

POSTED: | BY: Ceiligh

Superb Service

I am absolutely satisfied with the superb service and very quick hassle-free manner that Trupanion handled my claim. They very efficiently contacted the vets and got the medical records supporting the claim and paid it with extraordinary promptness.
5

out of 5

POSTED: | BY: Lisa Bono

Trupanion is Stella's lifesaver - truly :)

When my son brought home Stella, I fell in love with her !! I never had the opportunity to have a dog at home - I was a single Mom and always running around to soccer and karate with Ryan, working full time and on the weekends and we just couldn't devote the time to a dog. Well, Ryan was now all grown up and graduated from college and needed to move home for a little while and he brought home Stella - a 5 month old brindle English Bulldog. Thank God my vets at South Federal Animal Hospital told me about Trupanion. I immediately signed Stella up with your company and you have been helping me keep her well for over 3 years now. I didn't know the English Bulldog breed at all - all the issues they have - I thank Trupanion everyday for being there for me - Trupanion pays claims timely and with no hassle at all - just ensure that all the forms are completed and proper documentation is attached. I recommend Trupanion to everyone I meet, especially if they own an English Bulldog or any of the bullie breeds. I feel I have a true companion and advocate for Stella in the "Trupanion" family. I will gladly pay my monthly fee to Trupanion, to continue to receive the best care for Stella. I will take the time to write a formal letter to Trupanion, but for now, I just wanted to thank you from the bottom of my heart - your company is wonderful and a Godsend !!!!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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