Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: darlene white

Very satisfied pet owner.

We love our pets: Daniel and Napoleon like children, and, because they dedicate themselves to giving us so much love, we want to take care of them in the very best manner when it comes to their health. A few years ago I did research for pet insurance and after reading many reviews, I chose Trupanion. Recently, our Napoleon had to have surgery. I filed a claim and received responses immediately via e-mail. The claim was accepted and were told we will receive a check (the 90%) that Trupanion guarantees to help cover our expenses. I would highly recommend Trupanion to everyone who wants the very best for their furry children.
5

out of 5

POSTED: | BY: Anast and

Amazing!

We are so happy that we insured our pups with Trupanion from the time they were very young. We've had many claims ( ranging from cataract surgeries, to skin tumours and a broken toe... to a hospital visit when one ate a rug!) All claims have been evaluated and paid promptly. We are so confident in Trupanion and would never delay seeking care for our pups if there is the slightest issue because of this confidence. Best company ever!! - Thank you Trupanion for such peace of mind.
5

out of 5

POSTED: | BY: Avangelina

Simple, Caring, Professional

TruPanion has been a saving grace to our two cats. I manage the care of both my mother's cat and mine. Our vet, Pet Crossing, submits claims right while we are in the office. Ususally, care is processed quickly, I pay my deductible plus the balance and we are off back home to catnip and curled up napping. This was the case in our most recent trip to Pet Crossing. TruPanion also has pre-approval of claims for those serious incidences where I needed solid financial information to understand if I could move forward with treatment. Though premiums have risen as our cats age, our two cats have not had to cash in any of their nine lives since being covered by TruPanion.
5

out of 5

POSTED: | BY: Mrs Audrey

Wonderful Experience

I love the fact that I chose this company to ensure my little baby I do not have to worry when I take her in to Vet for treatment.
5

out of 5

POSTED: | BY: Wendy Nelson

Excellent customer service.

Easy to submit claim forms. When I had to call with questions, the persons I spoke with were knowledgable, helpful, and very sympathetic.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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