Sonnet | Pet Insurance Review

Sonnet has an excellent online insurance experience. Compared to traditional brokers, Sonnet is easier, faster and simpler to buy and use. However, I have found them to be behind other insurance providers when it comes to their products and policies. For example, Sonnet doesn't offer a tracking device in their auto insurance to enable customers to pay based on their driving patterns. Nor have they offered discounts or policy relief for customers who have reduced their commutes to near zero during the pandemic. In my case, I have two cars, both insured with Sonnet. One vehicle has been barely used (under 2000 kms.) during the entire epidemic, yet the only way to really reduce my costs is to virtually remove all insurance (except for fire and theft). Their website says you can take such measures as raising your deductible, but this is nothing more than reduced coverage for reduced premiums, which is nothing new, nor is it helpful during these unusual circumstances - especially when other insurance companies have offered rate relief for people not using their vehicles. I should point out that we have both cars and our home insurance bundled with Sonnet, and have had no claims of any kind for well over 25 years. The net result is that Sonnet is not cheaper, nor necessarily even competitive on rates. The lesson for policy holders is, you need to shop around.

We have been clients of Sonnet for many years. The client service on the general insurance side has been great, but not impressed with the claims side. Still waiting for our home claim to be finalized from June 2020.

I would like to say thank you so much for my insurance sonnet and thank you so much for understanding my situation on my being let to pay the monthly fee. I'm honestly never had like sonnet insurance on my car insurance history a fulfill helped and understanding the customers on difficulty situations. Keep it up great customer service, a great insurance make happiness on confidence on my safe driven 100%.

I changed to sonnet because of the lower cost than my old insurer Now I see it has gone up considerably since I signed on

My house insurance rate is really good but despite having a clean driving record, Sonnet does not offer good rates for drivers with low kilometers. Sonnet currently charges me about 25¢ per km. for car insurance.