1
out of 5
POSTED: | BY: Savannah
Do not use Sonnet Insurance!
Do not use Sonnet Insurance. I was in an accident 2 weeks ago and called everyday since then to speak to an adjuster. Every time I called they would tell me an adjuster would get back to me by end of day or the next morning. It took me emailing the Ombudsman of Sonnet to finally get an adjuster. Then when I finally got an adjuster she never called me at the time we arranged. I called her several times and emailed, it took me calling customer service for her to get back to me finally today, where they tell me they will not cover anything. My car had been towed and has been sitting at a lot for over 2 weeks. And she tells me that to fix the car it is out of pocket. What have I been paying towards every month for them to pay for nothing. I will not be going with Sonnet for my new car, that is for sure.
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