Sonnet | Pet Insurance Review

I love how easy it is to go online and make any changes I need to make. I just wish there were more opportunities for more discounts for years of loyalty!

I’ve had so many issues with this company. During the beginning of the pandemic my licenses expires, the federal government extended the expiration for everyone by 6 months due to closed offices. Sonnet didn’t bother to stay current and cancelled my insurance. I had to jump through weeks of hoops sending them Information they should of already new. THEN after my insurance was reinstated, they cancelled AGAIN for the next one year renewal because they didn’t update my new license information from the previous year so I had to take more time off work to provide a drivers abstract when they clearly could of just ran my license to check it. To add clarity. I have always paid my payments on time, and my driving record doesn’t have a speck on it. Sonnet is lucky they’re rates are so good because they lack common sense. God forbid I ever need to make a claim with them…

your email account bounced my emails and your phone system was down and unable to receive my phone calls

Having the ability to make choices and easy changes to your policy is great. Definitely a modern approach to your insurance needs.

I really love Sonnet as a company. I find it easy to review documents and can print new ones off when needed. The only thing I was not satisfied with was that I had to change my address and in doing so. They charged me 60 extra and my plan was still good until Sept. the only thing that changed was my address and it is still in the same city