Sonnet | Pet Insurance Review

Speaking with Aaron eased my nerves. He was professional and gave me the best rate out there. I would definitely recommend Sonnet to all my friends and family now.

I’ve been trying to cancel my insurance with Sonnet for the past month, and it’s been an absolute nightmare. They make it unnecessarily difficult to cancel; you can’t do it online, you have to call them. Even worse, you can only cancel once you’ve received your renewal notice, which comes 38 days before renewal. From what I understand, you then only have about 3 days to cancel before the renewal takes effect, which is incredibly unreasonable. I’ve spent countless hours on the phone trying to reach someone, and it’s nearly impossible to get through. Their contact information is also hard to find, but if you’re stuck in the same situation, their number is 1-888-772-3272. Overall, I would not recommend Sonnet Insurance to anyone and will definitely not be doing business with them again.

Today sonnet called n very rude telling me they cancelled my insurance witch I wanted but then they tell me it’s going to take 15-20 days to get me money back that’s crazy I have never heard of it taking that long and when I ask why they say that’s just how’s it’s done so I ask to speak to a supervisor or his bus he tells me no the only person I’m going to talk to is him and he said he don’t care if I beee my money sooner he will not help

the agent answered all my questions

Website easy to navigate, decent quote. Thank you.