Sonnet | Pet Insurance Review

Well first things off I purchased a policy and well I paid money but they can't seem to find my policy they took the money immediately but now I have to wait up to three business days to find out if I'll actually get the money back if they can find out where it went at sonnet insurance. I forgot to add I absolutely did call and a "ticket" was put in. I will absolutely call again, however I shouldn't have to call and bother you to do YOUR job.

great service

I really like that I can handle everything without some pushy salesperson trying to talk me into shit I don’t want or need.

A major technology issue made getting insurance very difficult. I was happy with the rate, but the customer service in trying to resolve the technicality issue was incredibly annoying.

After almost two months, my claim was finally settled. But I've been paying out of pocket for a rental since they stopped coverage for it, even though my vehicle was considered a total loss. Due to this, my payment NSFd, and now even though I've made the payment through the phone payment system, which took the money from my bank account right away, I have to wait 24-48 hours to be able to update my policy...dealership will not finalize purchase of new vehicle without a pink slip for the vehicle, so now I am stuck paying for the rental even longer, and due to work, I will not be able to finish the purchase of the vehicle this week, so now I'm stuck with more rental fees, no new vehicle even though my settlement finally finalized after almost two months, and 14 day new vehicle clause doesn't mean diddly to dealership. On top of being in an accident, this entire experience has been a nightmare.