Sonnet | Pet Insurance Review

I had a great experience with his company

Surprising to see great reviews. My vehicle was hit last weekend and the police determined it was 0% fault. 5 days later, after submitting a second claim, my claim was assigned to an adjuster who’s on vacation and my vehicle is still in a lot somewhere up north after the back up adjuster keeps saying it will be in my preferred shop today. I called the towing company and they are even worried the process is unusually taking longer than expected. Good for everyone else here, I guess my luck has ran out and I’m one of the consumers that is extremely disappointed. Response to Sonnet - Aug 19 2024 - Hi, I've called your team twice now and requested for management to address the issue last week, there's still no response. For the rest of the business day, if we don't receive any feedback, we will contact the ombudsman.

Every time I’ve had to speak with somebody at Sonnet they’ve been professional and helpful. I never dread having to figure out an issue because they do all the heavy lifting and get it sorted in no time!

My roommate and I used sonnet for three years during university. And out of all the hydro, wifi, and other online bill payment systems, sonnet was definitely the best. The payments are extremely fair and reasonable and customer service is always there to help. I will definitely be using this company again in the future.

My experience was explained to me properly in regards to home insurance I see an increase monthly but was explained to me I understand now Thank you