2
out of 5
POSTED: | BY: HG
Prepare to jump through hoops
I have the highest level policy, they should cover emergency visits and most other things. Other insurance companies have an app and allow you just to snap a picture of your invoice. Prudent Pet makes things purposefully more difficult, including making you submit long reports for each claim and submitting copies of your pets' medical histories even though Prudent Pet is able to get that information themselves. They claim every emergency visit is "wellness" and have denied 4/5 of my claims. I've had to spend hours on the phone every time I want to get reimbursed. They sold me a bunch of false claims when I signed up and have disappointed me at every turn ever since.